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Windows 7: BSOD usually when waking from sleep. Dumps point to different files.

03 Jul 2017   #1

Windows 7 Ultimate x64
BSOD usually when waking from sleep. Dumps point to different files.

This is a computer I built for my parents so some of this info is second hand. The blue screens occur a few times a week. Usually it happens when they tap the keyboard to wake up the computer. They say the power light comes on, then goes off, then back on, then by the time the monitor comes on they're at the Windows login screen (note: waking from sleep doesn't require credentials). However, sometimes the BSOD will occur while they are actively using the computer. Sometimes playing a youtube video, sometimes reading a static webpage, etc. I haven't been able to find a pattern for it.

I was suspicious of the Intel graphics driver for a while, so I tried adding an NVidia card, but it didn't make a difference so I removed it. I originally had an ADATA SSD, and replaced it with the Samsung. That didn't make a difference either. I haven't tried Memtest because I don't had a disk handy, but if you think I should let me know. All these components were purchased new off Amazon/Newegg.

Today I found a new BIOS update and installed it. I'm crossing my fingers that it solves it, but I'll update regardless. I'd appreciate if someone wants to take the time to analyze the dump files in case you can find something I couldn't.

My System SpecsSystem Spec
05 Jul 2017   #2

Windows 10 Pro

Hi SoCog,

Welcome to the 7forums :)

If a BIOS update doesn't help, see if temporary removing Malwarebytes improves the situation.
My System SpecsSystem Spec

 BSOD usually when waking from sleep. Dumps point to different files.

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