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Windows 7: 2 random BSODs in a week - ntkrnlpa.exe

05 Jul 2017   #1

Microsoft Windows 7 Enterprise 32-bit 7601 Multiprocessor Free Service Pack 1
2 random BSODs in a week - ntkrnlpa.exe

I have had 2 BSODS in a week on my work PC (only 6 month old HP ED800). First time it happened I wasn't even at the PC.

I ran BlueScreenView and each time ntkrnlpa.exe and ntfs.sys was flagged.

Can you help to see what is causing it or actions I can carry out? I have full admin on the PC.

My System SpecsSystem Spec
07 Jul 2017   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello patch mate I wouold run a test on the hard drive for starters but just before you do try unplugging it and connecting it up again

You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
MODULE_NAME: volsnap
FAULTING_MODULE: 82a4d000 nt
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000000e
Run this after you have reseated the drive
My System SpecsSystem Spec

 2 random BSODs in a week - ntkrnlpa.exe

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