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Windows 7: Double BSoD errors involving ntoskrnl.exe

05 Jul 2017   #1

Windows 7 Pro SP1 64bit
Double BSoD errors involving ntoskrnl.exe

A mere 3 months ago, I just got a refurbished Dell Latitude E6410 with Windows 7 Pro installed from But cutting to the chase, I've got two BSoD problems to figure out: a IRQL_NOT_LES_OR_EQUAL 0x0A error and a PAGE_FAULT_IN_NON-PAGED_AREA 0x50 error.

Details regarding the problem are in the attachment included in the post.

Attached Files
File Type: zip (1.29 MB, 2 views)
My System SpecsSystem Spec
07 Jul 2017   #2

Windows 10 Pro

Double BSoD errors involving ntoskrnl.exe Diagnostics Test Double BSoD errors involving ntoskrnl.exe
 Malware scan

Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware
Note   Note
*(Uncheck trial version in the installation process)

Please upload the scan logs.

Double BSoD errors involving ntoskrnl.exe Diagnostics Test Double BSoD errors involving ntoskrnl.exe

Note   Note
Please run HDTune first, in the order posted!

Run HDTune to
  • check the health,
  • scan for errors, no quick scan but full scan
  • run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
  • the health,
  • the error scan,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.

Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.
Note   Note
Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
My System SpecsSystem Spec
07 Jul 2017   #3

Windows 7 Pro SP1 64bit

Actually, I've used MalwareBytes not too long ago and all malware problems are gone. These BSoD errors occurred from afterwards. Oh, and here's the HDTune diagnostics results (including results from a full error scan) in the attachments.

Attached Images
Double BSoD errors involving ntoskrnl.exe-hdtunebenchmark.png Double BSoD errors involving ntoskrnl.exe-hdtuneerrorscan.png Double BSoD errors involving ntoskrnl.exe-hdtunehealth.png 
My System SpecsSystem Spec

08 Jul 2017   #4

Windows 10 Pro

I'd like to see the result of the Malwarebytes scan, also don't forget the other scans.
My System SpecsSystem Spec

 Double BSoD errors involving ntoskrnl.exe

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