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Windows 7: BSOD while transferring files through ShareIt

06 Jul 2017   #1
BryanJames16

Windows 7 Ultimate 64-bit
 
 
BSOD while transferring files through ShareIt

I tried transferring files through ShareIt last day. But while transferring files, a BSOD occured. Attached to this post is the log collected from log collector. How do I fix the problem? Thanks in advance!


My System SpecsSystem Spec
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10 Jul 2017   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello Brian mate there is a reference to the wifi adaptor driver in that dump and you should update that before you do anything else.

Code:
FOLLOWUP_IP: 
NETwNs64+bb4de
fffff880`0571f4de 498b4028        mov     rax,qword ptr [r8+28h]
SYMBOL_NAME:  NETwNs64+bb4de
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: NETwNs64
IMAGE_NAME:  NETwNs64.sys
BUCKET_ID:  WRONG_SYMBOLS
FAILURE_BUCKET_ID:  WRONG_SYMBOLS
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:wrong_symbols
FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}
Followup: MachineOwner
Now I cannot find it on the Dell site but this is from Intel https://downloadcenter.intel.com/dow...Windows-7-?v=t at least it is the only one that I can find but worth a shot.
My System SpecsSystem Spec
18 Jul 2017   #3
BryanJames16

Windows 7 Ultimate 64-bit
 
 

I tried uninstalling the old driver and install the one you recommended. I tried sharing more files in ShareIt and everything seems to be working fine now! Thanks!
My System SpecsSystem Spec
.

19 Jul 2017   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Good to hear Bryan
My System SpecsSystem Spec
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 BSOD while transferring files through ShareIt




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