BSOD 3 errors messages, iE, 3B and 50

cdaniele · 13 Jul 2017

TIA for any help! I do not have a system restore point. It was not enabled on my computer. Memory and quick hard disk checks passed. Startup repair could not detect a problem. Drivers were checked and up to date. Could not get to Windows update to check on updates and don't know how to get to Bios to check if it needs an update (Tried F8 at boot but didn't see anything Bios related).
DM log collector zip file attached. I do not know what else to try. Any suggestions would be appreciated.
Thanks,
Christine

**axe0** · 13 Jul 2017

What tests did you run?

cdaniele · 13 Jul 2017

Memory test, quick hard disk check, ran startup repair but it could not find a problem. Looked at a few drivers to see if they were updated. I think that is all that I tried. I'm not very familiar in debugging a problem

.

Hopefully you will be able to walk me through this.

Christine

**axe0** · 13 Jul 2017

What memory test? There are 3 I'm familiair with.

What quick hard disk check? From the BIOS?

cdaniele · 13 Jul 2017

The tests were from different options from hitting F8 at startup.

**axe0** · 13 Jul 2017

Diagnostic Test

RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note

MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.

cdaniele · 17 Jul 2017

So I went out of town this weekend and set up the memory test. It passed all 8 passes of the test. Picture attached. Where do I go from here or what is next to test?

Thanks,
Christine

**axe0** · 17 Jul 2017

Remove the Elpida sticks, mixed memory is never a good idea.

Nick2010 · 17 Jul 2017

Well it looks like your memory is fine. 67 hours of memtest86 without any errors is a good sign.

I agree with axe0 that mixing the memory isn't a great idea though. Did the BSODs start after adding extra ram?

It may be worth trying more exhaustive checks of the disks. Just because it passes a quick test does not mean it will pass a complete scan.

I'd also have a look if there are any driver updates for your graphics card as that may help.

cdaniele · 17 Jul 2017

No, I've had this RAM for 5 years. I bought the computer this way...why did they mix the RAM if that's not a good idea...argh!
I will check the graphic card driver again but I'm pretty sure I already did that. I've been backing up my files in anticipation of reloading windows.