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Windows 7: BSOD whenever i use my touchpad ELAN PS/2 Port Smary-pad

22 Jul 2017   #1
keanuespina

Windows 7 Home Premium 64bit
 
 
BSOD whenever i use my touchpad ELAN PS/2 Port Smary-pad

How can i fix the problem? i was on windows 10 then i restored my laptop to windows 7.
this is the info.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 13321

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800B308010
BCP2: FFFFF880049711FC
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072217-49857-01.dmp
C:\Users\Keanu\AppData\Local\Temp\WER-141711-0.sysdata.xml

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I also used the app Bluescreenview

dump file: 072117-24928-01.dmp
Crash time: 7/21/2017 3:01:54 PM
Bug check settings: DRIVER_IRQL_NOT_LESS_OR_EQUAL
bug check code: 0x000000d1
parameter 1: fffffa84`0ad50660
parameter 2: 00000000`00000002
parameter 3: 00000000`00000000
parameter 4: fffff880`03078cd9
Caused by driver: ETD.sys
Caused by address: ETD.sys+5cd9
processor: x64
Crash address: ntoskrnl.exe+70e40
Full Path: C:\windows\Minidump\072117-24928-01.dmp
Processors Count: 8
Major Versions: 15
Minor Versions: 7601


My System SpecsSystem Spec
.
22 Jul 2017   #2
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
Reply

 BSOD whenever i use my touchpad ELAN PS/2 Port Smary-pad




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