Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD whenever i use my touchpad ELAN PS/2 Port Smary-pad

22 Jul 2017   #1

Windows 7 Home Premium 64bit
BSOD whenever i use my touchpad ELAN PS/2 Port Smary-pad

How can i fix the problem? i was on windows 10 then i restored my laptop to windows 7.
this is the info.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 13321

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800B308010
BCP2: FFFFF880049711FC
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement

If the online privacy statement is not available, please read our privacy statement offline:

I also used the app Bluescreenview

dump file: 072117-24928-01.dmp
Crash time: 7/21/2017 3:01:54 PM
bug check code: 0x000000d1
parameter 1: fffffa84`0ad50660
parameter 2: 00000000`00000002
parameter 3: 00000000`00000000
parameter 4: fffff880`03078cd9
Caused by driver: ETD.sys
Caused by address: ETD.sys+5cd9
processor: x64
Crash address: ntoskrnl.exe+70e40
Full Path: C:\windows\Minidump\072117-24928-01.dmp
Processors Count: 8
Major Versions: 15
Minor Versions: 7601

My System SpecsSystem Spec
22 Jul 2017   #2

Windows 10 Pro

My System SpecsSystem Spec

 BSOD whenever i use my touchpad ELAN PS/2 Port Smary-pad

Thread Tools

Similar help and support threads
Thread Forum
Touchpad and USB port drivers both will not install
I'm completely stumped over here and hope someone can help. I have a Toshiba Satellite L655 running Windows 7/64-bit. After running Windows Update, the touchpad and the associated mouse buttons don't work, and the USB ports fail to recognize any devices. Device Manager shows the yellow...
Hardware & Devices
Acer Synaptics Touchpad - Finding Internal PS/2 port in Device Manager
I just had to replace the top cover, including touchpad, on an Acer 5741 running Windows 7 64 Home Premium, because the old cover had cracked near the hinge. The new cover appears identical to the old one, and everything works, but the symantics touchpad software doesn't recognize the...
Hardware & Devices
Synaptics PS/2 Port Compatible TouchPad
I did a clean install of win7 (yeah for me!) on my acer aspire 5336-2524. I also downloaded the device driver for Synaptics PS/2 Port Compatible TouchPad, unzipped it, and I think I installed it? I did an auto search for the best driver and result was the best driver was installed. My problem...
BSOD when using CaseCatalyst software and mira elan Driver
I use a software for work with a couple drivers associated with software and at random times a BSOD will appear. I thought I would come here and see if I can get help. Im not so good at figuring out computer problems. Windows 7 . . . -64 original OS I bought the hardware 4 months ago.
BSOD Help and Support
Can't make Elan touchpad scroll on Samsung clean install
I have installed the Elan touchpad driver I can't get it to scroll correctly. In addition an Elan touchpad .exe run box comes up at every boot which does nothing when Run. I finally browsed to it in the Programs folder and deleted that .exe file so it wouldn't pop up at every start. It...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:58.
Twitter Facebook