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Windows 7: System Randomly Shutting Down, error 0x8000000000000002

29 Jul 2017   #1

Windows 7 Professional
System Randomly Shutting Down, error 0x8000000000000002

Hey so my PC has been randomly shutting down, so I reinstalled Windows and it was fine but then it was
installing an update and restarting and now the problem is back. I've never had this happen before and i'm
really confused. The error code is 0x8000000000000002.

My System SpecsSystem Spec
30 Jul 2017   #2


Right-click My Computer, and then click Properties.
Click Advanced system settings.
Click the Advanced tab.
In the Startup and Recovery section, click Settings.
Click to clear the Automatically restart check box.
My System SpecsSystem Spec
30 Jul 2017   #3

Windows 10 Pro

System Randomly Shutting Down, error 0x8000000000000002 Diagnostics Test System Randomly Shutting Down, error 0x8000000000000002
 System File Check

Please try following:
  • Open an admin command prompt
  • Copy/paste "sfc /scannow" (without quotes) and press enter
  • When it is finished reboot your system
  • Open again an admin command prompt
  • Enter sfc/scannow again
If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

Make a photo of the result and post it.

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.

In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

My System SpecsSystem Spec

07 Aug 2017   #4

Windows 7 Professional

I cannot post the link to the download of the log.
My System SpecsSystem Spec
07 Aug 2017   #5

Windows 10 Pro

How come you can't post the link?
My System SpecsSystem Spec
07 Aug 2017   #6

Windows 7 Professional

When I posts it it censors it
My System SpecsSystem Spec
08 Aug 2017   #7

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Justugh,

Your system is way out of date update wise. (1 since 2015)
They are being denied as part of the windows activation process.
Has your college run out of licences??

please run this tool, copy/paste the output


any particular reason your running 32 bit
My System SpecsSystem Spec

 System Randomly Shutting Down, error 0x8000000000000002

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