BSOD Check Code 59, repeated crashes over several months

**axe0** · 09 Aug 2017

Windows Event Viewer was unable to load events.

Run the DM Log Collector again and upload a new zip.

Lynkey · 09 Aug 2017

Okay, I just ran it and checked the generated files. Thanks.

**axe0** · 10 Aug 2017

Check Dell for chipset driver updates or reinstall the drivers.

Code:

1: kd> lmvm iastora
Browse full module list
start             end                 module name
fffff880`0103c000 fffff880`015b0000   iaStorA  T (no symbols)           
    Loaded symbol image file: iaStorA.sys
    Image path: \SystemRoot\system32\drivers\iaStorA.sys
    Image name: iaStorA.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Nov 17 17:06:14 2015 (564B5076)
    CheckSum:         00175D9F
    ImageSize:        00574000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Lynkey · 10 Aug 2017

Is there a specific updated driver I should get from Dell?

Thank you,

Ed

**axe0** · 10 Aug 2017

Sorry, but I can't be more specific than 'chipset'. There is only 1 driver having 'chipset' in its name according to what I see

Lynkey · 10 Aug 2017

Okay, I checked for the latest drivers and found
three out of date. Dell also updated the BIOS.
So, I'll see how these updates do. Hopefully,
I'll get no more BSODs.

Thank you for your assistance!

Lynkey · 12 Aug 2017

I haven't had any computer crashes since updating the drivers/BIOS at Dell. Thanks again! I'm running MS Essentials and looking at the Malwarebytes' Anti-Malware Free. It comes as part of the full version with a 14-day trial period before only the free on-demand scanner can be used. My concern is with MSE and Malwarebytes both running on my computer until the 14 days ends. Will both applications running at the same time bog down the performance? Thanks for your help.

**axe0** · 12 Aug 2017

Malwarebytes can run alongside most AV's (including MSE) without issues.