Hi, I got the BSOD while just browsing on the net.
See Error codes in images below...
I also ran the BSOD diagnostic to create the report for you in hopes of identifying and resolving the issue.
Please let me know if there is any way to be sure to resolve this issue so it won't happen again.
Thank you!!
Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
You could check if there are
- 18 .txt,
- 1 .nfo,
- 1 or more .dmp,
files present, if this is the case then all logs are present :)
If there are a few missing, no problem as we can get them manually if required :)
Hi, does anyone have any idea what may be the issue that caused it?
Thanks!
Hi, I followed the advice and updated all my drivers and bios. The problem didn't happen for about another 3 weeks. Then the blue screen just happened again with the same error code: Locale ID: 1033 BCCode: 124.
On the blue screen page that came up, it said there is a hardware issue. Are there any steps I can take to try to resolve it? Any ideas on what possible hardware issue it can be and if it is repairable?
Thanks for the help
At startup, press F12 to go to the boot options. Select 'diagnostics' and run the tests as extensive as possible.
The diagnostics tests start automatically.
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