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Windows 7: BSOD Error: 1033 BCCode: 124

04 Aug 2017   #1
amh45

Windows 7 Professional 64 bit
 
 
BSOD Error: 1033 BCCode: 124

Hi, I got the BSOD while just browsing on the net.

See Error codes in images below...

I also ran the BSOD diagnostic to create the report for you in hopes of identifying and resolving the issue.

Please let me know if there is any way to be sure to resolve this issue so it won't happen again.

Thank you!!




Attached Thumbnails
BSOD Error: 1033 BCCode: 124-bluescreen3.jpg   BSOD Error: 1033 BCCode: 124-bluescreen4.jpg  
Attached Files
File Type: zip MARVEL-PC-Fri_08_04_2017_191847_32.zip (491.4 KB, 2 views)
My System SpecsSystem Spec
.
04 Aug 2017   #2
axe0

Windows 10 Pro
 
 

Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
You could check if there are
  1. 18 .txt,
  2. 1 .nfo,
  3. 1 or more .dmp,
files present, if this is the case then all logs are present
If there are a few missing, no problem as we can get them manually if required
My System SpecsSystem Spec
04 Aug 2017   #3
amh45

Windows 7 Professional 64 bit
 
 

ok thanks. Here it is...


Attached Files
File Type: zip Marvel-PC-Fri_08_04_2017_205116_80.zip (2.02 MB, 2 views)
My System SpecsSystem Spec
.

05 Aug 2017   #4
amh45

Windows 7 Professional 64 bit
 
 

Hi, does anyone have any idea what may be the issue that caused it?

Thanks!
My System SpecsSystem Spec
06 Aug 2017   #5
axe0

Windows 10 Pro
 
 

Check Dell support page for BIOS updates.
My System SpecsSystem Spec
23 Aug 2017   #6
amh45

Windows 7 Professional 64 bit
 
 

Hi, I followed the advice and updated all my drivers and bios. The problem didn't happen for about another 3 weeks. Then the blue screen just happened again with the same error code: Locale ID: 1033 BCCode: 124.

On the blue screen page that came up, it said there is a hardware issue. Are there any steps I can take to try to resolve it? Any ideas on what possible hardware issue it can be and if it is repairable?

Thanks for the help
My System SpecsSystem Spec
25 Aug 2017   #7
axe0

Windows 10 Pro
 
 

At startup, press F12 to go to the boot options. Select 'diagnostics' and run the tests as extensive as possible.
The diagnostics tests start automatically.
My System SpecsSystem Spec
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 BSOD Error: 1033 BCCode: 124




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