BSOD When playing Heroes of the storm


  1. Posts : 15
    Windows 7 Home Premium 64bit
       #1

    BSOD When playing Heroes of the storm


    I upgraded Gforce drivers and installed Blizzard app (Battle net) and I was playing heroes of the storm when BSOD appeared. Any idea why? Thanks in advance.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi Alenor,

    Unfortunately there are symbol errors, this problem is affecting many users and forums, basically meaning that we can't debug the dumps you provide.

    Fortunately, I do can give a few suggestions hoping they fix your issue :)
    What I can distract from the dump is that a memory violation had occured, which is why the BSOD was triggered, please run the below test and read carefully the instructions provided :)
    If you have any questions, please don't hesitate to ask them.





    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

       Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My Computer


  3. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks for the reply. I will run the test in couple of days if my problem still keep happening.
      My Computer


  4. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Ok, now. My problem continues. No more BSOD, but my computer started to freeze when booting and every time it did, I run the disk error-checking and it stopped (until I have to run it again). Then I run the memtest and it sowed this error:

    but when I run them one by one no errors. I replaced my hdd whit ssd due the freezing problem. but the memtest is still an full of errors
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    Do errors occur when using the ram in another system?
      My Computer


 

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