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Windows 7: Random blackscreen lockups while playing LoL/Sims 3

13 Aug 2017   #1
Rosette

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Random blackscreen lockups while playing LoL/Sims 3

So, when i play League of Legends (or Sims 3) my PC sometimes gives me black screen and stops responding until i reboot it. For Sims 3 it usually occurs once in a few hours, not every session (been fine for the last couple of months, tho I donít play it that much). For LoL Ė pretty much every session, once per hour or so. Crashed twice in my last game. And i am not sure if these problems r the same, but sometimes when i do other random tasks, PC freezes up for a few seconds then goes back to normal again. I have no idea whats goin on, and, tbh, im freakin out. Got a few opinions that it might be a faulty hardware, but i have no clue how to find out which one
There seems to be no pattern to when that happens, might be in a middle of nowhere when only my champion is present or during a heated teamfight. Or anything in between

This is what i tried so far (and it didnt really help):

Official Windows hotfix p95v2810.win64 (Issue there is described as: This issue occurs because of heavy group policy use and the presence of SCOM causing a deadlock condition between the Lsass.exe process, the Redirected Drive Buffering Subsystem (Rdbss.sys) driver, and the Winsock kernel)
Jumping between different GPU drivers (with/without DDU)
Various benchmark/stress tests such as Heaven (did just fine for a couple hours, then i turned it off) and Prime95 (2 hours, also fine, tho one temperature score* was 90+, so i didnt think its a good idea to let it run further when im not around). Have a HWiNFO-log for the latter. Memtest64 also found no errors.
Tweaking Radeon Graphic settings for both games
Checking power supply voltage in the BIOS, seems okay
Re-installing Windows with/without updates
Checking for malware, CureIt didnt find anything, there r also no suspicious processes in task manager
BIOS is also up to date
*As for cooling/temperature: aside from one mysterious extra-high sensor (marked as Temp2 in SpeedFan and Auxiliary in HWiNFO), others hardly exceed 50-60 even under a heavy load, so i am pretty sure thats not the issue

I do not have a bucket of hardware pieces just lying around, so I would really like a way to figure the issue out without swapping them. Thanks in advance

System:
GPU AMD R9 380
Win7 64 bit
Monitor Dell 22" P2217 (2217-4565)
Motherboard MSI 970A-G43
CPU AMD FX-Series FX-8350 OEM
Power supply 700W Zalman ZM700-LX
RAM 8GB


My System SpecsSystem Spec
.
14 Aug 2017   #2
Rosette

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

just crashed yet again, could somebody help me? pretty-pretty please

BSOD after driver verifier came up with that: *** STOP: 0x000000C4 (0x00000000000000B2, 0xFFFFF980013C0FC0, 0x0000000000000005, 0x0000000000000005)
My System SpecsSystem Spec
15 Aug 2017   #3
axe0

Windows 10 Pro
 
 

Please upload a new zip with the latest dump.
My System SpecsSystem Spec
.

15 Aug 2017   #4
Rosette

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

there are no dumps, and after verifier-BSOD PC refused to boot, so i had to use restore point. no dump either
My System SpecsSystem Spec
15 Aug 2017   #5
axe0

Windows 10 Pro
 
 

Let me know if there is another BSOD
My System SpecsSystem Spec
15 Aug 2017   #6
Rosette

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

the problem is, that its not exactly the BSOD, its a black screen that locks the computer up until i reboot it. so i probably posted it at the wrong section, but i really have no idea where should i go with that
im pretty sure i could "orchestrate" another blackscreen within like... a few hours, but it doesnt provide any information, so should i?
My System SpecsSystem Spec
15 Aug 2017   #7
axe0

Windows 10 Pro
 
 

How old is the hardware?

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.

In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.


My System SpecsSystem Spec
15 Aug 2017   #8
Rosette

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by axe0 View Post
How old is the hardware?
about 8 months, mouse is really-really old (like... 6 years mb?), but i dont think its responsible for the issue
Quote   Quote: Originally Posted by axe0 View Post
Please fill in your system specs
done
tho note that scarlett usb-sound card is not plugged in everytime, i only use it for work
My System SpecsSystem Spec
15 Aug 2017   #9
axe0

Windows 10 Pro
 
 

Could you reseat or seat the GPU into a different slot.
My System SpecsSystem Spec
15 Aug 2017   #10
Rosette

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Could you reseat or seat the GPU into a different slot.
i would really like to avoid that if possible, itd leave me with a hole in my case that sucks up all the dust within 5 square kilometers
i dont think its GPU's fault anyway, but ill try playin smth heavy-GPU-demanding on it (will Civilization 6 do btw?)
My System SpecsSystem Spec
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 Random blackscreen lockups while playing LoL/Sims 3




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