Computer can't come out of hibernation. Status: 0xc000009a

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  1. Posts : 17
    Windows 7 Professional x64
    Thread Starter
       #21
      My Computer


  2. Posts : 1,992
    10 Pro x64
       #22

    Odd feels like your OS has a major issue going on with it if you keep getting error after error. SURT can take a long time sometimes, did you reboot before trying to run it again? What BIOS you on again, and does TVSU find any new glaring updates at the moment?
      My Computer


  3. Posts : 17
    Windows 7 Professional x64
    Thread Starter
       #23

    Hi rvcjew,

    I decided to bug Lenovo again and called them. There's on-site service included in my warranty and they will send someone coming week. They might replace some part which is known in my model to be an issue. Though the guy on the phone said he was not sure if that will fix it. I'll update here after that.
      My Computer


  4. Posts : 1,992
    10 Pro x64
       #24

    Did they say what part is known to be an issue? EDIT: I would back up your os drive with reflect free on an external drive just in case they screw it up you don't lose your at least working image at the moment.
      My Computer


  5. Posts : 17
    Windows 7 Professional x64
    Thread Starter
       #25

    He said it, but I don't remember which part he said. I'll try to figure out which part that is as well.
      My Computer


  6. Posts : 1,992
    10 Pro x64
       #26

    Siemen said:
    He said it, but I don't remember which part he said. I'll try to figure out which part that is as well.
    Okay, I want to keep it on the radar if mine dies.
      My Computer


  7. Posts : 17
    Windows 7 Professional x64
    Thread Starter
       #27

    rvcjew said:
    Okay, I want to keep it on the radar if mine dies.
    Right, so he just replaced the full motherboard. And to be honest, I don't think that was the issue but let's see if this works out.
      My Computer


  8. Posts : 1,992
    10 Pro x64
       #28

    Siemen said:
    Right, so he just replaced the full motherboard. And to be honest, I don't think that was the issue but let's see if this works out.
    Uh... Extreme, let us know lol. Sounds like they figure hardware fault somewhere. They just swapped your ram and ssd over then?
      My Computer


  9. Posts : 17
    Windows 7 Professional x64
    Thread Starter
       #29

    rvcjew said:
    Uh... Extreme, let us know lol. Sounds like they figure hardware fault somewhere. They just swapped your ram and ssd over then?
    I think so. I let him work in peace without me staring at every finger move he does, but I think he only brought a new motherboard.
      My Computer


  10. Posts : 1,992
    10 Pro x64
       #30

    So did he reactivate windows then? I hope you still don't have to reinstall windows.
      My Computer


 
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