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Windows 7: BSOD even after factory reset 0x00000116

22 Aug 2017   #11
axe0

Windows 10 Pro
 
 

You can stop the test.

Please try the following
When you start your laptop, you see 2 keys to go to the boot options menu or the BIOS. Press the button for the boot options menu.
Choose 'diagnostics test' and run the diagnostics test as extensive as possible.


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24 Aug 2017   #12
Matulhs

Windows 7 Home premium 64bit
 
 

I already run the diagnostic test and it says All tests passed.
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25 Aug 2017   #13
axe0

Windows 10 Pro
 
 

Also the extended tests?
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25 Aug 2017   #14
Matulhs

Windows 7 Home premium 64bit
 
 

Yes.. including the extended tests
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26 Aug 2017   #15
axe0

Windows 10 Pro
 
 

Please note, the tests should be good enough to say the tested parts are ruled out, but software tests are never 100% accurate.

A quick questions, have you ever wiped the hard drive and clean installed Windows?
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26 Aug 2017   #16
Matulhs

Windows 7 Home premium 64bit
 
 

You mean reinstalling windows 7 right? No, i haven't.
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26 Aug 2017   #17
axe0

Windows 10 Pro
 
 

Normally reinstalling Windows leaves a Windows.Old folder, because the hard drive is not erased of the previous Windows installation.
A clean install of Windows leaves no trace of the previous installation, because the data on the hard drive is erased.

There is a chance the files the reset option uses have become corrupted over time.
If you have an installation disk to reinstall Windows, I'd recommend to use that.
If you do not have such a disk, you could try to download install media from Download Windows 7 Disc Images (ISO Files). You only need the activation key that should be printed on a sticker at the bottom of your laptop or somewhere near (or under) the battery.
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06 Sep 2017   #18
Matulhs

Windows 7 Home premium 64bit
 
 

Quote   Quote: Originally Posted by axe0 View Post
Normally reinstalling Windows leaves a Windows.Old folder, because the hard drive is not erased of the previous Windows installation.
A clean install of Windows leaves no trace of the previous installation, because the data on the hard drive is erased.

There is a chance the files the reset option uses have become corrupted over time.
If you have an installation disk to reinstall Windows, I'd recommend to use that.
If you do not have such a disk, you could try to download install media from Download Windows 7 Disc Images (ISO Files). You only need the activation key that should be printed on a sticker at the bottom of your laptop or somewhere near (or under) the battery.
Hi! Sorry for the very late reply. I did a lot of research on how to reinstall the windows 7 without using installation disk because I don't have one. and when I used the link that u provided, it says that my product key is only for software installation. I don't really get what it means.

Anyway, after several days of research, I managed to reinstall my windows 7 by using bootable USB. Below are the steps;

1) I downloaded Windows ISO downloader tool from this page >> Windows 7 Direct Download Links or Microsoft Windows and Office ISO Download Tool

2) After I downloaded the tool, I install and follow the instruction from the website and receive the link.

3) After I downloaded Windows 7 ISO file, I use USB Download Tool to make my Usb bootable >>Windows 7 USB/DVD Download Tool - Windows 7 Help Forums

4) Restart my laptop, and change the boot settings of 1st priority to USB.

5) Then, I use this guideline to help me install my Windows 7 >>Clean Install Windows 7 - Windows 7 Help Forums



Donee!! Hope this can help other people who have the same problem as mine too.

Anyway, THANK YOU SO MUCH AXE0! You save my laptop (I am using this laptop now)! Thank you for helping me out! May god bless you!
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 BSOD even after factory reset 0x00000116




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