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Windows 7: BSOD Thinkpad E560 Windows 7 when left in sleep mode

19 Aug 2017   #1
aggie78

Windows 7 professional 64 bite 8 Gb RAM icore 7
 
 
BSOD Thinkpad E560 Windows 7 when left in sleep mode

Hi,

I recently got a new Thinkpad with Windows 7 and have been getting BSOD when I leave it in sleep mode for a while. I am attaching the log files here. Thanks in advance for any help.


My System SpecsSystem Spec
.
20 Aug 2017   #2
axe0

Windows 10 Pro
 
 




BSOD Thinkpad E560 Windows 7 when left in sleep mode Diagnostic Test BSOD Thinkpad E560 Windows 7 when left in sleep mode
 DRIVER VERIFIER

warning   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

Note   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
My System SpecsSystem Spec
31 Aug 2017   #3
aggie78

Windows 7 professional 64 bite 8 Gb RAM icore 7
 
 
Re:BSOD Thinkpad E560 Windows 7 when left in sleep mode

I setup verifier but wasn't able to get back into windows so had to delete it via safe mode. I was able to generate the log files from last BSOD. can we use the attached dump files to figure out what's causing BSOD?
My System SpecsSystem Spec
.

01 Sep 2017   #4
axe0

Windows 10 Pro
 
 

Please uninstall everything of Intel graphics using Display Driver Uninstaller and install new drivers from Lenovo. Be sure to ONLY install the drivers using custom/advanced options.

Code:
0: kd> lmvm igdkmd64
Browse full module list
start             end                 module name
fffff880`0687b000 fffff880`0732b000   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Nov 11 20:21:37 2016 (58261A41)
    CheckSum:         00A882A4
    ImageSize:        00AB0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
03 Sep 2017   #5
aggie78

Windows 7 professional 64 bite 8 Gb RAM icore 7
 
 
Not solved quite yet

Thanks for your responses.
So I reinstalled the Intel Driver via Lenovo and I was able to go by a couple of days without BSOD until I got one today again. I am attaching the dump file. Could this be another Driver? This time it says crash caused by ntoskrnl.exe
My System SpecsSystem Spec
04 Sep 2017   #6
axe0

Windows 10 Pro
 
 




BSOD Thinkpad E560 Windows 7 when left in sleep mode Diagnostic Test BSOD Thinkpad E560 Windows 7 when left in sleep mode
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.
My System SpecsSystem Spec
08 Sep 2017   #7
aggie78

Windows 7 professional 64 bite 8 Gb RAM icore 7
 
 
Bsod

Thanks for responses

I contacted Lenovo and they asked me to run full system check and it passed all. So they asked me to shop for repair since it's pre new laptop.
My System SpecsSystem Spec
Reply

 BSOD Thinkpad E560 Windows 7 when left in sleep mode




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