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Windows 7: BSOD during start-up after system freeze, can still boot in Safe Mode

28 Aug 2017   #1

Windows 7 Professional 64-bit

Hi all,

My system exhibited strange behavior a few days ago, then froze. I restarted it and the system tried to do a System Repair but it just got stuck and eventually I just turned the system off.

After that it would start by showing the Windows 7 load screen briefly, then just go blank and restart. I could still get in it Safe Mode though.

I had a hunch that it might relate to the Display Driver so in Safe Mode I uninstalled everything related to NVidia Geforce drivers then rebooted.

Now it does a BSOD during start-up saying BAD_POOL_HEADER 0x00000019. I hope I haven't made it worse! I can still boot into Safe Mode and Safe Mode with Networking.

"dm log collector.exe" info is attached. I'd very much appreciate any idea's on how to fix this.

...I should also add that have run memtest86 v4.3 all the way through, without any memory errors.

My System SpecsSystem Spec
28 Aug 2017   #2

Windows 7 Professional 64-bit

...I figured it out for myself. Sorry for wasting your time.

It was a problem with the TMUMH.sys driver which is related to Trend Micro Anti-Virus. I renamed it TMUMH.old then restart the PC in Normal Windows mode and it booted normally. The TMUMH.sys driver file was recreated by the Anti-virus software and all seemed well again.
My System SpecsSystem Spec

 BSOD during start-up after system freeze, can still boot in Safe Mode

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