Lockups and Errors

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  1. Posts : 5
    Windows 7 64bit
       #1

    Lockups and Errors


    Hi All,

    I am new to this forum after recently purchasing Windows 7, after my vista lost the plot.

    anyway since installing the other day on a new HD i have been have some problems.

    Windows 7 64bit: error as follows

    On Sun 22/11/2009 11:37:19 your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0xDE (0x2, 0xFFFFF8A008341178, 0xEFFFF8A008341179, 0x1312098C0)
    Error: POOL_CORRUPTION_IN_FILE_AREA
    Dump file: C:\Windows\Minidump\112209-30109-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.



    On Sat 21/11/2009 03:15:54 your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0xDE (0x2, 0xFFFFF8A009D86438, 0xEFFFF8A009D86439, 0x11257D8C0)
    Error: POOL_CORRUPTION_IN_FILE_AREA
    Dump file: C:\Windows\Minidump\112109-24875-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.


    any help is appreciated.

    TIA

    Smad
      My Computer


  2. Posts : 5,747
    7600.20510 x86
       #2

    Hi and welcome to the awesome forum.

    You can check this thread on how to post crash dumps.
      My Computer


  3. Posts : 1,614
    Windows 7 Pro & Vista Home Premium
       #3

    Yes, a crash dimp would helpful

    Also, go to Start > Run, and type cmd. Now type sfc /scannow
      My Computer


  4. Posts : 5
    Windows 7 64bit
    Thread Starter
       #4

    dump folder as requested
      My Computer


  5. Posts : 5,747
    7600.20510 x86
       #5

    Uninstall your Kaspersky and you should be alright.
      My Computer


  6. Posts : 1,614
    Windows 7 Pro & Vista Home Premium
       #6

    The crash dump only indicated ntoskrnl.exe

    Not much yo go on there.

    Have you tried the scan now feature I suggested.
      My Computer


  7. Posts : 5,747
    7600.20510 x86
       #7

    reghakr said:
    The crash dump only indicated ntoskrnl.exe
    No, they indicated Kaspersky as I said. Please stop contradicting my posts with bad advice.
      My Computer


  8. Posts : 5
    Windows 7 64bit
    Thread Starter
       #8

    is it kaspersky or its version?

    if its kaspersky please suggest an alternative.


    thanks for all the help

    sfc in progress

    smad
      My Computer


  9. Posts : 11,840
    64-bit Windows 8.1 Pro
       #9

    Try AVG free .. a lot of the members use it .. get it -=> here
      My Computer


  10. Posts : 1,614
    Windows 7 Pro & Vista Home Premium
       #10

    torrentg said:
    reghakr said:
    The crash dump only indicated ntoskrnl.exe
    No, they indicated Kaspersky as I said. Please stop contradicting my posts with bad advice.
    No offense, but that al I saw in my viewer, and what's wrong with running sfc /scannow.........that's bad advice?
      My Computer


 
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