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Windows 7: Lockups and Errors

22 Nov 2009   #1
Smad

Windows 7 64bit
 
 
Lockups and Errors

Hi All,

I am new to this forum after recently purchasing Windows 7, after my vista lost the plot.

anyway since installing the other day on a new HD i have been have some problems.

Windows 7 64bit: error as follows

On Sun 22/11/2009 11:37:19 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0xDE (0x2, 0xFFFFF8A008341178, 0xEFFFF8A008341179, 0x1312098C0)
Error: POOL_CORRUPTION_IN_FILE_AREA
Dump file: C:\Windows\Minidump\112209-30109-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.



On Sat 21/11/2009 03:15:54 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0xDE (0x2, 0xFFFFF8A009D86438, 0xEFFFF8A009D86439, 0x11257D8C0)
Error: POOL_CORRUPTION_IN_FILE_AREA
Dump file: C:\Windows\Minidump\112109-24875-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.


any help is appreciated.

TIA

Smad



My System SpecsSystem Spec
.
22 Nov 2009   #2
torrentg

7600.20510 x86
 
 

Hi and welcome to the awesome forum.

You can check this thread on how to post crash dumps.
My System SpecsSystem Spec
22 Nov 2009   #3
reghakr

Windows 7 Pro & Vista Home Premium
 
 

Yes, a crash dimp would helpful

Also, go to Start > Run, and type cmd. Now type sfc /scannow
My System SpecsSystem Spec
.

22 Nov 2009   #4
Smad

Windows 7 64bit
 
 

dump folder as requested
My System SpecsSystem Spec
22 Nov 2009   #5
torrentg

7600.20510 x86
 
 

Uninstall your Kaspersky and you should be alright.
My System SpecsSystem Spec
22 Nov 2009   #6
reghakr

Windows 7 Pro & Vista Home Premium
 
 

The crash dump only indicated ntoskrnl.exe

Not much yo go on there.

Have you tried the scan now feature I suggested.
My System SpecsSystem Spec
22 Nov 2009   #7
torrentg

7600.20510 x86
 
 

Quote   Quote: Originally Posted by reghakr View Post
The crash dump only indicated ntoskrnl.exe
No, they indicated Kaspersky as I said. Please stop contradicting my posts with bad advice.
My System SpecsSystem Spec
22 Nov 2009   #8
Smad

Windows 7 64bit
 
 

is it kaspersky or its version?

if its kaspersky please suggest an alternative.


thanks for all the help

sfc in progress

smad
My System SpecsSystem Spec
22 Nov 2009   #9
Tews

64-bit Windows 8.1 Pro
 
 

Try AVG free .. a lot of the members use it .. get it -=> here
My System SpecsSystem Spec
22 Nov 2009   #10
reghakr

Windows 7 Pro & Vista Home Premium
 
 

Quote   Quote: Originally Posted by torrentg View Post
Quote   Quote: Originally Posted by reghakr View Post
The crash dump only indicated ntoskrnl.exe
No, they indicated Kaspersky as I said. Please stop contradicting my posts with bad advice.
No offense, but that al I saw in my viewer, and what's wrong with running sfc /scannow.........that's bad advice?
My System SpecsSystem Spec
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