BSOD Exception Double Fault


  1. Posts : 6
    Windows 7 64bit
       #1

    BSOD Exception Double Fault


    Code:
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*C:\Windows\symbol_cache*Symbol information
    Symbol search path is: SRV*C:\Windows\symbol_cache*Symbol information
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Machine Name:
    Kernel base = 0xfffff800`02e07000 PsLoadedModuleList = 0xfffff800`0304a6d0
    Debug session time: Fri Sep  1 11:25:38.835 2017 (UTC + 3:00)
    System Uptime: 0 days 2:02:29.974
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .............................................
    Loading User Symbols
    Loading unloaded module list
    ........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7F, {8, 80050031, 406f8, fffff80002e8649d}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 0000000080050031
    Arg3: 00000000000406f8
    Arg4: fffff80002e8649d
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x7f_8
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  firefox.exe
    
    CURRENT_IRQL:  d
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    LAST_CONTROL_TRANSFER:  from fffff80002e7c169 to fffff80002e7cbc0
    
    STACK_TEXT:  
    fffff800`00ba4d28 fffff800`02e7c169 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
    fffff800`00ba4d30 fffff800`02e7a632 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`00ba4e70 fffff800`02e8649d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
    fffff880`09fe5000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeUpdateSystemTime+0x11d
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiDoubleFaultAbort+b2
    fffff800`02e7a632 90              nop
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  521ea035
    
    IMAGE_VERSION:  6.1.7601.18247
    
    FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
    
    BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x7f_8_nt!kidoublefaultabort+b2
    
    FAILURE_ID_HASH:  {0367acc4-9bb4-ab69-5701-46a2011718e9}
    
    Followup: MachineOwner
    -------------------------------
    I can not figure out what is causing the problem. RAM memory is tested without any problems. I have upgrade any drivers.

    Thank you all for your help

    PS:
    Attachment 400686
    Last edited by Alkilator; 06 Sep 2017 at 03:41. Reason: code box
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Additional information is required.

    1. Download the DM Log Collector application to your desktop by clicking the link below

    DM Log Collector.exe

    2. Run it by double-clicking the icon on your desktop, and follow the prompts.
    3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

      My Computer


  3. Posts : 6
    Windows 7 64bit
    Thread Starter
       #3

    OK. This is the file.

    Attachment 400631
      My Computer


  4. Posts : 6
    Windows 7 64bit
    Thread Starter
       #4

    Is there anyone who can help with BSOD. This is the last file of today.

    Attachment 400723
      My Computer


  5. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #5

    Hi Alkilator,
    please follow the instructions here
    Windows Genuine and Activation Issue Posting Instructions - Windows 7 Help Forums

    Roy
      My Computer


  6. Posts : 6
    Windows 7 64bit
    Thread Starter
       #6

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {176B2DD8-6778-439F-8C92-0F05B0F23B5C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{176B2DD8-6778-439F-8C92-0F05B0F23B5C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-249096981-2248005826-389729665</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>FB</Version><SMBIOSVersion major="2" minor="7"/><Date>20130123000000.000000+000</Date></BIOS><HWID>0D8D3307018400F2</HWID><UserLCID>0402</UserLCID><SystemLCID>0402</SystemLCID><TimeZone>Финландия - стандартно време(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600006-02-1026-7601.0000-2402017
    Installation ID: 015605975503313745563433607091069904143075484372619816
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HYRR2
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 9.9.2017 г. 12:54:58
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: OAAAAAIAAwABAAEAAgACAAAAAgABAAEAln2yWZ1XdEMQM7hC3BXaewhVo4rCl8pgUNRqzcnGbnU=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      FPDT            ALASKA        A M I
      SSDT            AMD           POWERNOW
      MATS            ALASKA        A M I
      BGRT            ALASKA        A M I
      SLIC            ACRSYS        ACRPRDCT
      My Computer


  7. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #7

    Hi Alkilator,

    You appear to be running a retail board with an OEM key.
    The activation exploit has also been detected by MS.

    As this forum does not support piracy NO further help will be provided until a genuine product is installed.

    If after the installation of a genuine product and the problem continues we will gladly help you.


    Roy
      My Computer


  8. Posts : 6
    Windows 7 64bit
    Thread Starter
       #8

    torchwood said:
    Hi Alkilator,

    You appear to be running a retail board with an OEM key.
    The activation exploit has also been detected by MS.

    As this forum does not support piracy NO further help will be provided until a genuine product is installed.

    If after the installation of a genuine product and the problem continues we will gladly help you.


    Roy
    Thank you very much!!!
    Snobs
      My Computer


 

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