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Windows 7: win7 netbook bsod help please

22 Nov 2009   #1
whiterose

Windows 7 Home Premium
 
 
win7 netbook bsod help please

Novice here but will try and explain my problem the best i can and hope for some help!
Im on a samsung nc10 netbook that come with xp. I have installed windows 7 a few weeks ago, installed all drivers and updated the firmware to the win 7 ones on the samsung website. I have been relativey happy with it except it runs slow compared to xp when i expected it to be faster.

well yesterday out of the blue, the laptop crashed. it wouldnt do anything so i had to turn the power off. when i turned it back on i was just met by a black screen. turned it off and left it for half hour and then turned it back on. It booted up with the option for safe mode etc. thought i would run it in safe mode and then run virus checker. Did that but after a minute the laptop bluescreened and then rebooted.
I left it to my other half last night who opened it up as he reckons it might have over heated due to dust etc. He says other than a bit of dust and a lot of CPU paste everything looked fine.

Today, The laptop stays on when it nots doing anything but as soon as you start loading programs etc. after a few minutes it bluescreens. Ive managed to write one message down but the screen doesnt stay on very long before re-booting. DRIVER_IRQL_NOT_LESS_OR_EQUAL. It doesnt make any sense to me other than the driver bit so im assuming the problem might be down to a driver? Cant understand how as its been working for weeks.

Any ideas? if not i will just try re-instlling win7 again and see what happens.
p.s. is there any way of formatting the laptop as win7 doesnt do it?


My System SpecsSystem Spec
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22 Nov 2009   #2
torrentg

7600.20510 x86
 
 

Hi. Here's how to post a crash dump. We can have a look.
My System SpecsSystem Spec
22 Nov 2009   #3
whiterose

Windows 7 Home Premium
 
 

yes was just reading the how to guide! only problem is everytime i try and do anything on it now, it lasts for all of a minute and then bluescreens. im currently on the other halfs comp so gotta figure out a way to do it lol
My System SpecsSystem Spec
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22 Nov 2009   #4
torrentg

7600.20510 x86
 
 

You can boot to safe mode + networking to do what you have to.
My System SpecsSystem Spec
22 Nov 2009   #5
whiterose

Windows 7 Home Premium
 
 

just crashed again, had to turn it off n turn it back on but im just met with a black screen and only the power light is on the laptop. no other lights are on.
My System SpecsSystem Spec
22 Nov 2009   #6
whiterose

Windows 7 Home Premium
 
 

BAD_POOL_ERROR just got this bluescreen when tried to boot with safe mode and networking.
My System SpecsSystem Spec
22 Nov 2009   #7
whiterose

Windows 7 Home Premium
 
 

I cant get it to boot back up at all now. im gonna have to leave it for a while and see it if it works later.
My System SpecsSystem Spec
22 Nov 2009   #8
torrentg

7600.20510 x86
 
 

That tells you that the networking driver is the likely cause. Try to get the latest driver (from motherboard manufacturer) onto USB key, floppy or burn to CD or DVD. Install it in safe mode (no networking) using the device manager. Then boot to normal mode and try out your luck.
My System SpecsSystem Spec
22 Nov 2009   #9
whiterose

Windows 7 Home Premium
 
 

will try that then thankyou. Forgive me but blonde question coming up.... How do i find out what motherboard is in it?
My System SpecsSystem Spec
22 Nov 2009   #10
torrentg

7600.20510 x86
 
 

You can use CPU-Z for that. You could also put it on USB key and then run it from safe mode. Then visit Samsung's website.
My System SpecsSystem Spec
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 win7 netbook bsod help please




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