New
#1
BSOD when using Autodesk Revit 2017
I am a Designer/IT associate in a engineering firm and since about middle of July 2017 we have been experiencing BSODs when using the Autodesk Revit software. Specifically when panning/zooming or placing details on sheets nothing major in CPU or graphics processing requirements. Our Workstations far exceed system requirements for Autodesk products and I have tested Memory, HDs and Video cards and drivers and this same thing happens on any random workstation that works on a specific project that uses a specific Revit template. I have worked with Autodesk techs through their forums and they are telling me it is a Windows specific error with a recent update. I removed that update and the issue was resolved on the first workstation that experienced this issue (the only workstation which worked on the specific project) but others (after working on the specific project) are now doing it even after the update was removed. I know it is Revit causing the crash and not that Revit has the issue but something being processed through the page file(?) from Revit crashes Windows I'm guessing. I am at a complete loss I have exhausted my known avenues of possible resolutions and search the internet to no avail. I have a Dump file but it is 1GB. So I renamed it and next time it crashes I should have a new smaller dump file I can upload at that time.