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Internet explorer and Google Chrome crashing after BSOD, DEP error
Hey all, I got a major problem.
Background, I just installed and was playing a new game Starpoint Gemini Warlords when my computer just decided to BSOD about 2-3 hours into the game. After that, the computer restarted and other than the option to restart in safe mode everything seemed ok. This is when I started noticing problems. Everytime I load up a webpage/tab in either Internet Explorer or Google Chrome it will be fine for say 2-5 minutes. After that it will randomly crash
For example:
Problem signature:
Problem Event Name: BEX
Application Name: IEXPLORE.EXE
Application Version: 11.0.9600.18792
Application Timestamp: 59906b79
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: a41d336b
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Sorry I don't see a spoiler hide option. I've had about 10 tabs crash in IE, not all at the same time, usually one after the other. I also did not manage to catch the Chrome error. IE does not display any symptoms of problems, pages loaded up fine, even those running flash etc like bbc news pages and youtube. Chrome loaded things slower but that's the only observable thing.
Edit: Chrome just crashed, saved the info this time
Problem signature:
Problem Event Name: APPCRASH
Application Name: chrome.exe
Application Version: 61.0.3163.100
Application Timestamp: 59c30ceb
Fault Module Name: StackHash_2264
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 000000008015002b
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
I've not tried playing any games since, just played music via winamp and a movie with windows media player, they are not crashing. Only Internet explorer and Google Chrome is. I've not tested out playing any games as I don't want to break something even worse. Restarting my computer did not help.
I've included all the relevant stuff I hope in this dropbox folder. I hope someone might have a solution as the only thing I can think of is a hard format and reinstalling OS which I really don't want to do. Thanks for any help, I'm quite desperate as trying to troubleshoot it for the past few hours have turned up dead ends.
https://www.dropbox.com/sh/gl1bvbwgl...dmDdumvBa?dl=0
Speculation: some sort of memory or cache problem?
More Info: I was testing out Armoured warfare a semi high graphical need game. While that ran smoothly for about 20 minutes, throughout that period I was getting these IE tab crashes every 2-3 minutes. If it was a graphics card issue I think playing that game would have crashed instead of or at the same time as IE tabs
Last edited by Planeswalker85; 06 Oct 2017 at 23:00. Reason: more info