Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD whenever I try to Uninstall HitManPro Alert

09 Oct 2017   #1
xldeane

Windows 7 (SP 1)
 
 
BSOD whenever I try to Uninstall HitManPro Alert

Hi Ladies and Gents, A little assistance here please... I have been trying to uninstall Hitmanpro Alert (HMPA)

I have tried going the normal route- Control Panel - Programs and Features- Picked out HMPA from list, hight light- right click- Uninstall.....the split second I click on Uninstall- Bang... BSOD

I have done this twice just to make sure..

I have also tried going through the CCleaner uninstall utility. Exactly the same BSOD when I click on Uninstall.

The fourth time I tried to unistall HMPA, I used a 3rd party Unistaller.. Total-Uninstaller, I D/L the program, ran the EXE file, it installed perfectly. I even rebooted my PC so the Total-Uninstaller could have a fresh start. When I opened the T-U program it asked me to highlight from a list the program to be unistalled. I highlighted HMPA and clicked the "Scan" button the T-U program froze.. I then had a flash from Windows come up the U-T had stopped working and has to close....

I have attached a zip file as per posting instructions. I will look back in an hour or so.

Powerful Program this HitmanPro Alert.. Any advice gratefully appreciated..Deane

Can I just add that I have had this laptop 10 years and it has NEVER had a BSOD before..


My System SpecsSystem Spec
.
09 Oct 2017   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello again Deane mate the dumps are showing something to do with the Hitman drivers I don't know quite what though because the listing we have for dumps has not got that exact one in it
Code:
BugCheck 10000050, {ffffffe8, 1, 82cb042e, 0}

*** WARNING: Unable to verify timestamp for hmpalert.sys
*** ERROR: Module load completed but symbols could not be loaded for hmpalert.sys

Could not read faulting driver name
Probably caused by : hmpalert.sys ( hmpalert+2278
Now try Revo mate much better than the Control Panel method as it is more through in the registry
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
< the free one is ok

If that doesn't work then we might have to try something else.
My System SpecsSystem Spec
10 Oct 2017   #3
axe0

Windows 10 Pro
 
 

Update Windows first, only a few hotfixes have been installed while there should be several.
My System SpecsSystem Spec
.

10 Oct 2017   #4
xldeane

Windows 7 (SP 1)
 
 

Hi, Eeerrmmmm... this is kind of embarrasing. This may take a little time as I have 97 important updates to install. I will be back asap.


xl....out
My System SpecsSystem Spec
10 Oct 2017   #5
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Take your time mate we are not going anywhere soon
My System SpecsSystem Spec
10 Oct 2017   #6
xldeane

Windows 7 (SP 1)
 
 

Roll on next week, should have Gaming PC up and running... now if I manage to bugger that one up I will be extremely upset :)
My System SpecsSystem Spec
10 Oct 2017   #7
xldeane

Windows 7 (SP 1)
 
 

Hi Guys
Bad news, I let the Widows Updater do its thing restarted several times. Windows is up to date.. Next I D/L Revo Uninstaller saved it to my Downloads File, Clicked and installed perfectly. I even read the User guide so I knew what I was doing.. Went into Uninstaller Mode, Highlighted HMPA, It ran for a few seconds. Then a box appeared "Did I want to Uninstall HMPA ?" The instant I clicked on Yes- BANG - BSOD straight away... Any thing else I can try Guys let me know. Do you want me to do another Zip of BSOD ? Ill be happy to


xl....out
My System SpecsSystem Spec
10 Oct 2017   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Xldeane,

AV's are a pain.
They usually have a self protection mode, this may be stalling the uninstall.
Sounds odd but i think your best bet is to try and re-install it, then check its settings options.

I've not seen its settings GUI, but if theres a "pause/turn off" use it, then uninstall
I would also do it in Safe mode

Roy
My System SpecsSystem Spec
10 Oct 2017   #9
xldeane

Windows 7 (SP 1)
 
 

Thank you, I will do it now and report back.

Please find attched zip file as requested

Deane
My System SpecsSystem Spec
10 Oct 2017   #10
xldeane

Windows 7 (SP 1)
 
 

The Hitman is no longer with us :)..

I purchased Revo Uninstaller Pro.. Turned on HitmanPro Alert. When he was half way throuh a scan. I set the Unistaller on him. No BSOD and No HMPA..

It seems to me that I only visist this forum when im in the ..... I will make an effort to visit more and try to take part...

Once again I thank you Gentlemen


xl....out
My System SpecsSystem Spec
Reply

 BSOD whenever I try to Uninstall HitManPro Alert




Thread Tools




Similar help and support threads
Thread Forum
Alternative methods for removing HitmanPro log files?
Hello all, I hope that this message finds everyone well. It has been a while since I've been here (probably since May 2016 or so). In any case, I have a quick question for any of you that are familiar with HitmanPro. Is there an alternative method for removing HitmanPro log files? I have...
System Security
HitmanPro found windows.exe. (ALSO; my other problems?)
Hello fellow sevenforum users! I'm new to the forum so um, hello. (I'm so sorry, I couldn't find out where to put this...) Anyway, I'll get to the point. So I downloaded something (...I really can't remember, but if needed, I'll try to remember!) And I ran it, I didn't expect it to give me...
System Security
Suspicious ocx-files with weak certificate, according to HitmanPro
HitmanPro reports a few "suspicious" ocx-files in the C:\Windows\SysWOW64\ folder on my notebook (Dell Studio 1558, Windows 7 Home Premium 64 bit). The filenames are COMCT332.OCX, COMDLG32.OCX, ... PICCLP32.OCX, etc. (May be the files were installed there by Visual Basic 6.) HitmanPro calls...
System Security
How can I uninstall a program that doesn't appear in Uninstall/change
How can I uninstall a program that doesn't appear in Uninstall/change programs? I can see the program folder in Program files but I guess deleting this folder alone will leave traces on the registy etc. I've tried with CCleaner and Revo uninstaller and the program doesn't appear either. ...
Software
Help! BSOD alert, I'm all panicked now >.<
OMG! My computer keeps on BSODing. This really frustrates me a lot. I think I haven't done any mistakes or failures in using my PC. I make sure that I have the hardwares intact with their drivers and other paraphernalias, as well as other applications. I doubt if the reason is because I installed a...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:01.
Twitter Facebook Google+