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Windows 7: BSOD even idle

11 Oct 2017   #11
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi BSODW7,

Good stuff, however im pretty sure there gonna fail
There's an order that needs to be followed
installing this update 1st, KB971033 (then reboot), may speed up the process.
If it does not then
as its a volume licence your college will have purchased 'X' licences if that number has been exceeded then you will have to contact them.

note once updates start it will also include ALL drivers as well :)
give it a couple of days to settle and if the BSOD's continue repost new BSOD logs


Roy


My System SpecsSystem Spec
.
11 Oct 2017   #12
BSODW7

Windows 7 Pro 64x
 
 

The update is failing :) as you predicted. So I should download KB971033 first and update it? Because as I can see the update is failing on the 64x parts.
My System SpecsSystem Spec
11 Oct 2017   #13
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi BSODW7,

yes please.


Roy
My System SpecsSystem Spec
.

11 Oct 2017   #14
BSODW7

Windows 7 Pro 64x
 
 

Hey Roy, it still fails after I installed it first. Maybe I should do a fresh install?
My System SpecsSystem Spec
11 Oct 2017   #15
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi BSODW7,

can you try it from this link,
http://go.microsoft.com/fwlink/?linkid=152411

This update falls outside of the normal rules and should run.


Roy
My System SpecsSystem Spec
11 Oct 2017   #16
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

After its installed can you run the tool again, copy/paste the output

Roy
My System SpecsSystem Spec
11 Oct 2017   #17
BSODW7

Windows 7 Pro 64x
 
 

here it is.
My System SpecsSystem Spec
11 Oct 2017   #18
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi BSODW7,

my tool please,
http://go.microsoft.com/fwlink/?LinkID=52012


that reports telling me that windows update is an unknown service, and
ITS NOT showing KB971033 as installed

Did you reboot???


Roy
My System SpecsSystem Spec
11 Oct 2017   #19
BSODW7

Windows 7 Pro 64x
 
 

That's funny I click on the downloaded file from the link provided, it says KB971033 is already installed, let me check again. Yes I did reboot.
My System SpecsSystem Spec
11 Oct 2017   #20
BSODW7

Windows 7 Pro 64x
 
 

Hey it is installed.

Here is the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-HY9YK
Windows Product Key Hash: mIAjUHo97A0x52laO1qGyHAZt/Q=
Windows Product ID: 55041-148-5842196-86434
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {12DA262B-F2A9-43E6-A1BE-9D40604755A3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Opera\launcher.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{12DA262B-F2A9-43E6-A1BE-9D40604755A3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-148-5842196-86434</PID><PIDType>6</PIDType><SID>S-1-5-21-776712193-1042824281-6814020</SID><SYSTEM><Manufacturer>To be filled by O.E.M.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2501</Version><SMBIOSVersion major="2" minor="7"/><Date>20140407000000.000000+000</Date></BIOS><HWID>55753207018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Pacifique(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Version du service de licences logicielles*: 6.1.7601.17514

Nom*: Windows(R) 7, Professional edition
Description : Windows Operating System - Windows(R) 7, VOLUME_MAK channel
ID d’activation*: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
ID d’application*: 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu*: 55041-00172-148-584219-03-1033-7601.0000-1502017
Identificateur d’installation*: 001275604591972854117003284840997973916922857945192092
URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
URL du certificat de clé de produit*: http://go.microsoft.com/fwlink/?LinkID=88340
Clé de produit partielle*: HY9YK
État de la licence*: avec licence
Nombre de réinitialisations de Windows restant*: 4
Heure approuvée*: 10/11/2017 4:35:10 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAIAAQABAAEAAAACAAAAAQABAAEAhFH6C3cWQoBGUlhswveKm3YV2ududQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
BGRT ALASKA A M I
SSDT AMD POWERNOW
My System SpecsSystem Spec
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 BSOD even idle




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