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BSOD surfing on web, error 0x0000000a
Im getting random blue screens while surfing on internet.
Im getting random blue screens while surfing on internet.
Hi Elis25,
That lappy appears to have been shipped with W8.1.
As this is a very recent install where did you get the install media,
please run this tool, copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012
Roy
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JK696-XG62X-PYY9Y
Windows Product Key Hash: bAaJXa4l6mghuwn6iVpYJlVeC/U=
Windows Product ID: 00371-OEM-9325027-22522
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {863AA4F2-6335-45C0-BFC1-8AF55A467A56}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170913-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{863AA4F2-6335-45C0-BFC1-8AF55A467A56}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PYY9Y</PKey><PID>00371-OEM-9325027-22522</PID><PIDType>8</PIDType><SID>S-1-5-21-828988433-2169912730-4199362574</SID><SYSTEM><Manufacturer>ASUSTeK COMPUTER INC.</Manufacturer><Model>X550LA</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>X550LA.509</Version><SMBIOSVersion major="2" minor="7"/><Date>20140626000000.000000+000</Date></BIOS><HWID>544B3007018400FC</HWID><UserLCID>0426</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-250-222522-02-1062-7601.0000-2732017
Installation ID: 010174655584848554633001033210517690877220802040170803
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PYY9Y
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 2017.10.14. 19:32:39
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:30:2017 22:47
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEA6GEmZS6vut8iZmpwVOzucHzjVqS6eg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC _ASUS_ Notebook
FACP _ASUS_ Notebook
HPET _ASUS_ Notebook
MCFG _ASUS_ Notebook
FPDT _ASUS_ Notebook
ECDT _ASUS_ Notebook
LPIT _ASUS_ Notebook
SSDT Intel zpoddult
SSDT Intel zpoddult
SSDT Intel zpoddult
SSDT Intel zpoddult
SSDT Intel zpoddult
SSDT Intel zpoddult
SSDT Intel zpoddult
SSDT Intel zpoddult
DMAR INTEL HSW
Does this mean clean install is the only way to fix this?
Hi Elis25,
The install is actually non-genuine.
You are using a COA sticker key, on a computer that was not sold with W7.
As i said earlier W8, if it came with downgrade rights you would have a set of installation discs.
Although currently showing as genuine i suspect it will turn non-genuine, about 28th October
As this forum does not support piracy no furhter help can be provided.
Roy
I completly understand. I didnt think this was non-genuine install, sorry.
But thanks anyways.