BSOD surfing on web, error 0x0000000a


  1. Posts : 4
    Windows 7 Pro X64
       #1

    BSOD surfing on web, error 0x0000000a


    Im getting random blue screens while surfing on internet.
      My Computer


  2. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Elis25,

    That lappy appears to have been shipped with W8.1.

    As this is a very recent install where did you get the install media,
    please run this tool, copy/paste the output
    http://go.microsoft.com/fwlink/?LinkID=52012

    Roy
      My Computer


  3. Posts : 4
    Windows 7 Pro X64
    Thread Starter
       #3

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JK696-XG62X-PYY9Y
    Windows Product Key Hash: bAaJXa4l6mghuwn6iVpYJlVeC/U=
    Windows Product ID: 00371-OEM-9325027-22522
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {863AA4F2-6335-45C0-BFC1-8AF55A467A56}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.170913-0600
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{863AA4F2-6335-45C0-BFC1-8AF55A467A56}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PYY9Y</PKey><PID>00371-OEM-9325027-22522</PID><PIDType>8</PIDType><SID>S-1-5-21-828988433-2169912730-4199362574</SID><SYSTEM><Manufacturer>ASUSTeK COMPUTER INC.</Manufacturer><Model>X550LA</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>X550LA.509</Version><SMBIOSVersion major="2" minor="7"/><Date>20140626000000.000000+000</Date></BIOS><HWID>544B3007018400FC</HWID><UserLCID>0426</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-250-222522-02-1062-7601.0000-2732017
    Installation ID: 010174655584848554633001033210517690877220802040170803
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PYY9Y
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2017.10.14. 19:32:39

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:30:2017 22:47
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEA6GEmZS6vut8iZmpwVOzucHzjVqS6eg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC _ASUS_ Notebook
    FACP _ASUS_ Notebook
    HPET _ASUS_ Notebook
    MCFG _ASUS_ Notebook
    FPDT _ASUS_ Notebook
    ECDT _ASUS_ Notebook
    LPIT _ASUS_ Notebook
    SSDT Intel zpoddult
    SSDT Intel zpoddult
    SSDT Intel zpoddult
    SSDT Intel zpoddult
    SSDT Intel zpoddult
    SSDT Intel zpoddult
    SSDT Intel zpoddult
    SSDT Intel zpoddult
    DMAR INTEL HSW
      My Computer


  4. Posts : 4
    Windows 7 Pro X64
    Thread Starter
       #4

    Does this mean clean install is the only way to fix this?
      My Computer


  5. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #5

    Hi Elis25,

    The install is actually non-genuine.

    You are using a COA sticker key, on a computer that was not sold with W7.
    As i said earlier W8, if it came with downgrade rights you would have a set of installation discs.
    Although currently showing as genuine i suspect it will turn non-genuine, about 28th October

    As this forum does not support piracy no furhter help can be provided.

    Roy
      My Computer


  6. Posts : 4
    Windows 7 Pro X64
    Thread Starter
       #6

    I completly understand. I didnt think this was non-genuine install, sorry.
    But thanks anyways.
      My Computer


 

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