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Windows 7: Re-occurring BSOD and restart. Requesting help analyzing the files.

4 Weeks Ago   #1
brick316

Windows 7 64 bit
 
 
Re-occurring BSOD and restart. Requesting help analyzing the files.

Hello to all,
I am requesting help analyzing the attached zip file concerning restarts that are happening on some of my machines. The zip is just for one machine at the moment.

The issue has been going on for a while now and we are finally getting the time to look into it. Around the same time each week, the machine randomly restarts with no user interaction. We have taken hardware out of the picture by replacing it with a known good machine. All automatic updates were turned off, and logs checked with nothing that seems to stick out. A UPS was put on this system also and a wireless card put into the system after the restarts happened in an effort to isolate power and network issues.

If there's any additional info I can provide please let me know but I'm running out of ideas on what to check.

Thank you!




Attached Files
File Type: zip MC225-6241-Tue_10_17_2017_184839_93.zip (697.8 KB, 4 views)
My System SpecsSystem Spec
.
4 Weeks Ago   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Brick,

I can see that this a company computer.

I have to inform you that the password on this particular machine was changed approx 1 month ago
From that point onwards certain changes have been blocked because an an incorrect password was used.

Before we can proceed any further, this has to be corrected.
suggest you look at your other comps, for that event ID code 14

1st instance
Event[1756]:
Log Name: System
Source: Microsoft-Windows-Security-Kerberos
Date: 2017-09-11T11:12:15.000
Event ID: 14
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: 256-6241.mcjvs.local
Description:
The password stored in Credential Manager is invalid. This might be caused by the user changing the password from this computer or a different computer. To resolve this error, open Credential Manager in Control Panel, and reenter the password for the credential MCJVS\abuell.

note on the previous day It could not log into its Domain server

Roy
My System SpecsSystem Spec
Reply

 Re-occurring BSOD and restart. Requesting help analyzing the files.




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