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Windows 7: BSOD 124 right after login even on safe mode

26 Oct 2017   #1
Ashaman

Windows 7 ultimate 64bit
 
 
BSOD 124 right after login even on safe mode

Hello ppl.
Since last night after no new installation or upgrade or anything else (I have the windows update inform me before installing anything) I suddenly started getting BSOD with the 0x0000000124 error that if I have understood correctly means hardware fault.
I was logged in and had been working for 1 hr before the pc gave me the BSOD and from that time on I could not logon anymore.
The trouble is that I get this error right after logging in and I have no time to do anything at all.
Another trouble is that I get the same even with safe mode so I cannot even login and follow your instructions on how to get the logs and attach them to this case.
A few times I have managed to logon in safe mode with a 2nd user I have on this pc but every time after a few minutes working it gives me a BSOD again.
I have managed to uninstall the Daemon tools and a few other things I thought could be giving me trbl and also managed to uninstall and delete the drivers for the nivdia graphics card I have. I tried a clean boot and stopped all other services apart from Microsoft but still to no avail.
Also did a reset on the BIOS to default again to no avail.
I managed to get a video of the BSOD once (it usually is either too quick for a photo or it goes straight to black screen) and from there I can see that the errors I am getting are the following:

0x00000124 (0X000000000000000, 0XFFFFA80079A6028, 0X00000000F4800000, 0X00000000004OEOF)

Any ideas what I can do to fix it?
Is there another way to get the logs you need? Maybe through command line without actually logging on to windows?

Thanks in advance.


My System SpecsSystem Spec
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26 Oct 2017   #2
Ashaman

Windows 7 ultimate 64bit
 
 

Btw I forgot to mention that I have installed some of the tools that come with my Asus MB. Seeing that many of the problems reported for this kind of error were coming from gigabyte utilities could they have anything to do with it? If yes how can I uninstall them? I have not been able to logon normally to the pc and while in safe mode I cannot uninstall them.
My System SpecsSystem Spec
26 Oct 2017   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Ashaman,

can you follow the instructions here please
Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums

Roy
My System SpecsSystem Spec
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26 Oct 2017   #4
Ashaman

Windows 7 ultimate 64bit
 
 

Hello Roy.
Thnx for ur answer. Unfortunately I haven't managed to logon for long enough to download and run the utility mentioned in the posting instructions . Even on safe mode as soon as I logon it restarts. Is there any other way to get that info and send u?
Thnx again.
My System SpecsSystem Spec
26 Oct 2017   #5
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
26 Oct 2017   #6
Ashaman

Windows 7 ultimate 64bit
 
 

Thnx a lot axe0.
I will try it tonight when i go home and let you know ;-)
My System SpecsSystem Spec
26 Oct 2017   #7
axe0

Windows 10 Pro
 
 

You're welcome

Please do note, it could take several hours to find the root cause, depending on how much hardware is connected. I personally wouldn't recommend to do it in the evening if you have something important the next day, unless your pc is required for it.
My System SpecsSystem Spec
26 Oct 2017   #8
Ashaman

Windows 7 ultimate 64bit
 
 

Hello again Axe0.
I will start with the memtest part and then go to hdisk if I have the time to do it today. Otherwise it will go on tomorrow and in the weekend.
Once more thanks for your help.
My System SpecsSystem Spec
27 Oct 2017   #9
Ashaman

Windows 7 ultimate 64bit
 
 

So I managed to use the tool from posting instructions by logging on to safe mode with command prompt and using a usb to transfer the exe and get the zip file back to the laptop to upload it.
I run chkdsk and memtest86 and both returned zero errors.
So here is the report.
Any ideas on what the problem could be?


Attached Files
File Type: zip ASHAMAN-PC-Fri_27_10_2017_223717,87.zip (2.58 MB, 3 views)
My System SpecsSystem Spec
28 Oct 2017   #10
axe0

Windows 10 Pro
 
 

At the moment the best option is to run the stripdown method to narrow down any hardware issues.
My System SpecsSystem Spec
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 BSOD 124 right after login even on safe mode




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