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Windows 7: BSOD playing Black Desert Online, Error 0x0000003b

02 Nov 2017   #1

Windows 7 Professional 64bit
BSOD playing Black Desert Online, Error 0x0000003b

Hey everyone,

I am getting intermittent BSODs when I have Black Desert Online playing that is outputting via DVI and also usually Chrome playing a video that's outputting via HDMI to a TV. Can anyone help with why this is occurring? =/ I uploaded the minidump that occurred after the BSOD. If there's any more info that I need to provide, please let me know. Thanks!

Attached Files
File Type: zip (1.67 MB, 1 views)
My System SpecsSystem Spec
02 Nov 2017   #2

Windows 10 Pro

Hi xsleepejelly,

The crash appears to be caused by a driver that looks to be known for causing BSODs when a game is hacked.
Driver Reference Table - xhunter1.sys
Bugcheck code 0000003B
Arguments 00000000`c0000005 00000000`00000048 fffff880`0ac460d0 00000000`00000000

Debug session time: Thu Nov  2 03:14:40.810 2017 (UTC + 1:00)
System Uptime: 0 days 13:19:54.560

2: kd> knL
 # Child-SP          RetAddr           Call Site
00 fffff880`0ac45808 fffff800`03acef29 nt!KeBugCheckEx
01 fffff880`0ac45810 fffff800`03ace87c nt!KiBugCheckDispatch+0x69
02 fffff880`0ac45950 fffff800`03afb99d nt!KiSystemServiceHandler+0x7c
03 fffff880`0ac45990 fffff800`03afa775 nt!RtlpExecuteHandlerForException+0xd
04 fffff880`0ac459c0 fffff800`03b0bcfd nt!RtlDispatchException+0x415
05 fffff880`0ac460a0 fffff800`03acf00e nt!KiDispatchException+0x17d
06 fffff880`0ac46730 fffff800`03acdb7a nt!KiExceptionDispatch+0xce
07 fffff880`0ac46910 00000000`00000048 nt!KiPageFault+0x23a
08 fffff880`0ac46aa8 fffff880`0c4bc4fe 0x48
09 fffff880`0ac46ab0 00000000`00000401 xhunter1+0x54fe
0a fffff880`0ac46ab8 00000000`00000000 0x401

2: kd> lmvm xhunter1
Browse full module list
start             end                 module name
fffff880`0c4b7000 fffff880`0c4c8000   xhunter1 T (no symbols)           
    Loaded symbol image file: xhunter1.sys
    Image path: \??\C:\Windows\xhunter1.sys
    Image name: xhunter1.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Oct 13 09:40:59 2017 (59E06E0B)
    CheckSum:         0001246B
    ImageSize:        00011000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
02 Nov 2017   #3

Windows 7 Professional 64bit

Thanks for responding axe0. I haven't made any modifications to the game though for this to happen though. I will repair the game files just in case there was something that occurred with the game files. Also, I ran the minidump onto Blue Screen Viewer and it said that it was cause by the notskrnl.exe. Any reason why it would say something different?
My System SpecsSystem Spec

02 Nov 2017   #4

Windows 10 Pro

Ntoskrnl is the default to blame and the one calling the crash due to something critical going wrong. If nothing else can be identified ntoskrnl is being blamed although it's never the cause.
My System SpecsSystem Spec
04 Nov 2017   #5

Windows 7 Professional 64bit

Okay that makes sense. I have sent in a ticket to the BDO support ticket to see if they can help me further with the crash. It seems that the game uses the xhunter1.sys for their xigncode so I will get them to troubleshoot the issue. Thanks for your help!
My System SpecsSystem Spec

 BSOD playing Black Desert Online, Error 0x0000003b

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