Random BSOD (possibly External HD related)


  1. CWhit
    Posts : 13
    Windows 7 Professional 64-bit
       New #1

    Random BSOD (possibly External HD related)


    I have been having random crashes due to BSOD on my Windows 7 Pro 64-bit OS desktop. Can someone help me identify the issue? I believe my problems started after installing and running Glary Utilities to defrag my hard drive on an external hd. I've since reformatted my pc and no longer have Glary Utilities but I still am experiencing crashes. If I were to guess, the BSOD is due to some corruption of the external hd but I really have no idea. Any suggestions would be greatly appreciated. (PS: I am aware of the fact that Glary Utilities and Windows 7 don't mix well - I wasn't before I installed/ran it....nothing like that a posteriori)
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  3. CWhit
    Posts : 13
    Windows 7 Professional 64-bit
    Thread Starter
       New #2

    Additional info...


    It was suggested to another poster on this forum to run a command to obtain some more details on the issue so I am including the information acquired from following those instructions...I am new to this so any advice would be greatly appreciated.
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  4. CWhit
    Posts : 13
    Windows 7 Professional 64-bit
    Thread Starter
       New #3

    One final addition...I think this upload is all one would need to help me out in identifying the issue. Apologies if previous uploads were not appropriate or complete. If anyone can, Please help me out...
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  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #4

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial to do so NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums

    Code:
    7: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff880`08636000 fffff880`0911b000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Jun 21 11:06:16 2013 (51C41788)
    CheckSum:         00AB87FF
    ImageSize:        00AE5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
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  7. CWhit
    Posts : 13
    Windows 7 Professional 64-bit
    Thread Starter
       New #5

    Thank you very much. I will follow up shortly.
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  8. CWhit
    Posts : 13
    Windows 7 Professional 64-bit
    Thread Starter
       New #6

    I have followed your instructions regarding the NVIDIA driver and thus far I have had no issue with blue screen. I will return if I need any further aid but, for now, I will consider this issue solved. Thank you again, axe0!
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