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Windows 7: Recurrent BSOD during Shut-Down process

05 Nov 2017   #1
papatim99

Windows 7 Ultimate 32-bit
 
 
Recurrent BSOD during Shut-Down process

Over the last few days I have started experiencing a BSOD error every time the computer is put into Shut-Down process (usually around half way through the Shut-Down cycle). I have run and attached the DM Log Collector file as per the forum instructions, and have also copied the Windows error message that displays upon subsequent start-up below for reference:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081

Additional information about the problem:
BCCode: 1a
BCP1: 00041790
BCP2: C0802088
BCP3: 0000FFFF
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\110517-27206-01.dmp
C:\Users\Tim\AppData\Local\Temp\WER-157093-0.sysdata.xml


Grateful for any assistance that can be provided to help diagnose what is causing this issue and possible resolution. Many thanks.


My System SpecsSystem Spec
.
05 Nov 2017   #2
axe0

Windows 10 Pro
 
 

Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
You could check if there are
  1. 18 .txt,
  2. 1 .nfo,
  3. 1 or more .dmp,
files present, if this is the case then all logs are present :)
If there are a few missing, no problem as we can get them manually if required :)
My System SpecsSystem Spec
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 Recurrent BSOD during Shut-Down process




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