New
#1
Recurrent BSOD during Shut-Down process
Over the last few days I have started experiencing a BSOD error every time the computer is put into Shut-Down process (usually around half way through the Shut-Down cycle). I have run and attached the DM Log Collector file as per the forum instructions, and have also copied the Windows error message that displays upon subsequent start-up below for reference:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional information about the problem:
BCCode: 1a
BCP1: 00041790
BCP2: C0802088
BCP3: 0000FFFF
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\110517-27206-01.dmp
C:\Users\Tim\AppData\Local\Temp\WER-157093-0.sysdata.xml
Grateful for any assistance that can be provided to help diagnose what is causing this issue and possible resolution. Many thanks.