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Windows 7: BSODs, white screens and just freezing after graphic driver update?

16 Nov 2017   #1
MyPCneedshelp

Win 7 Home Premium 64 bit SP1
 
 
BSODs, white screens and just freezing after graphic driver update?

Hello,

a while back, I installed a game from Steam without checking the minimum requirements. It was a sequel to a game I had played without any problems. Anyways, some people in the forums were able to play it after updating their graphics driver so after looking at the ATI website where I could not find an updated version, I used Driver Booster to understand whether my driver was updated and it said it was not so I allowed Driver Booster to update it - along with some other drivers (for Intel controllers if I remember it correctly). I believe that is where I started seeing problems. White screens with distorted horizontal lines and computer crashes. BSOD while typing in my browser or working in docs. And just freezing of the overall systems where I needed to restart the system. This has also happened in safe mode. Prior to installing the game, I never had any issues.
What I tried to resolve this: Uninstalled the game, checked device manager for drivers that have yellow ! s. I even did a system restore but was not able to go back far enough as it would only store the last 5 restore points.
I have used WhoCrashed to analyze the mini dump files and it seems like it is caused by a software driver (or more)?
Just an FYI: I have never updated the BIOS. ('don't fix it if it ain't broken')

Please find attached the DM log creator.

THANK YOU so much for looking into this and your advice!


My System SpecsSystem Spec
.
22 Nov 2017   #2
MyPCneedshelp

Win 7 Home Premium 64 bit SP1
 
 

Any suggestions?
My System SpecsSystem Spec
Reply

 BSODs, white screens and just freezing after graphic driver update?




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