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Windows 7: BSOD frequently while using Chrome.

07 Dec 2017   #1
blackcatvn

Windows 7 Ultimate x64
 
 
BSOD frequently while using Chrome.

It has happend for a long time since early 2017, I try to fix the hardware and stuff but it doesn't work. It only happens when I'm using Chrome to browse the web. And the minidump folder is empty but there is another folder named LiveKernelReport has the dump files. Please look into this
Thanks in advance.


My System SpecsSystem Spec
.
08 Dec 2017   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

Your AV and the Vietnamese keyboard driver and known to be incompatible, please remove Avast.

Would you also run this tool copy/paste the ouput,


http://go.microsoft.com/fwlink/?LinkID=52012

Roy
My System SpecsSystem Spec
08 Dec 2017   #3
blackcatvn

Windows 7 Ultimate x64
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-DFKXV-BFMVJ-HB28X
Windows Product Key Hash: Lv6++TaovuA/WWL32kR+eTlpbLQ=
Windows Product ID: 00426-067-4063771-86909
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {5409AC50-56BB-4E71-9039-7998B694D26C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170512-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5409AC50-56BB-4E71-9039-7998B694D26C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HB28X</PKey><PID>00426-067-4063771-86909</PID><PIDType>5</PIDType><SID>S-1-5-21-1936953612-3835911798-3088717029</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3707</Version><SMBIOSVersion major="2" minor="6"/><Date>20130712000000.000000+000</Date></BIOS><HWID>45C53307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-406377-00-1033-7601.0000-1362015
Installation ID: 008151076903454570689404251685773565471133711970501112
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HB28X
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 09/12/2017 9:23:46 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:1:2017 11:02
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAEABgABAAEAAQACAAAAAQABAAEAln2yfz664NtiNDYn6gJK3fTjzgAWNUTEiK52FaY8LnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  SSDT            IdeRef        IdeTable
  SSDT            IdeRef        IdeTable
  SSDT            IdeRef        IdeTable
  DMAR            INTEL         SNB 
  BGRT            ALASKA        A M I

Thx for your reply. Above is the result of the tool.
There is something but when I switch to Firefox, the BSOD happens a lot less. Don't know if that can help you.
And thanks again for looking into this.
My System SpecsSystem Spec
.

12 Dec 2017   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

From the update log
FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired

Taking this and with the installed product ID code,
-067- Indicates a not for resale MSDN account.

It would appear that you a running a non genuine OS and its been blocked by MS.

As this forum does not support piracy no further help can be provided


Roy
My System SpecsSystem Spec
12 Dec 2017   #5
blackcatvn

Windows 7 Ultimate x64
 
 

Are you sure that my OS is not genuine? Cause I bought the key 4 years ago by myself and after many re-install of Windows 7 and it's still activated by this key everytime. The System properties says it's activated? So I have been scammed or something?
Anyway, thanks again for looking into my problem.
My System SpecsSystem Spec
Reply

 BSOD frequently while using Chrome.




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