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Windows 7: BSOD while Internet browsing (?)

10 Dec 2017   #1

7 64bits
BSOD while Internet browsing (?)

Hi everyone !
Just coming to you with a BSOD from my parents' computer (running a Windows 7 Pro 32 bits). They don't know much about computers, so they didn't reboot the PC since then and I don't really know what my dad was doing when it happened (I guess he was just on Google Chrome tho, as he said he was using Internet).

Anyway, I attached the informations gathered with your tool and I'm here to know if you can help me to find the issue - and if it's hardware related or not

Hope you can help,


Attached Files
File Type: zip BOLLENOT-PC-10_12_2017_201126, (1.39 MB, 2 views)
My System SpecsSystem Spec
10 Dec 2017   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome Kalloway now mate I cannot open the dump file it is in soem form that I cannot open so can you please follow these and resend Plus some info on the system please
Now before we can help we do need to know what is in your machine so please do this System Info - See Your System Specs[/U][/SIZE][/FONT][/COLOR][/URL]
or either enter the specs of your system in your forum profile the specs will appear when we click on that little box bottom left of the post screen it is for me the preferable option as it is easy. As you may appreciate it is very hard when you donít know what one is working with for example a diesel or petrol engine.
(pretyped to save time)

Dump Files - Configure Windows to Create on BSOD
Blue Screen of Death (BSOD) Posting Instructions

My System SpecsSystem Spec
12 Dec 2017   #3

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Kalloway.

That a very old computer, it certainly didnt come with that OS, (XP/Vista)
Therefor no W7 drivers show on its homepage, allthough a BIOS update is available.

Is it showing as non-genuine
It has a Volume MAK product key on it, and updates are failing.
Repair install or clean install July
Also appears to be registered to a Train Station??
Station de travail autonome

Can you run this tool, copy/paste the output


My System SpecsSystem Spec


 BSOD while Internet browsing (?)

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