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Windows 7: Windows 7 Computer Crashes/BSOD on Shut Down

16 Dec 2017   #1

Windows 7 SP1 64 bit
Windows 7 Computer Crashes/BSOD on Shut Down

Hi all,

Thanks for taking the time to read this. I've been having trouble lately shutting down my pc. Everytime I try to shut down, it stays on the "shutting down" screen for several minutes before crashing and blue screening. It then restarts and I repeat the process over and over until I simply turn off the power. I've included my pc info and the minidump files from the crash here. Any help is appreciated. I've installed a lot of new hardware recently and that is my guess, but I can't analyze these crash files on my own. Thanks for your time.

Attached Files
File Type: zip (526.3 KB, 5 views)
My System SpecsSystem Spec
16 Dec 2017   #2
Bat 1

8.1 home x64

Tried updating the ASMedia USB 3.0 Hub driver ??
My System SpecsSystem Spec
16 Dec 2017   #3

Windows 7 SP1 64 bit

I tried updating the ASMedia USB 3.0 Hub driver by the device manager auto update and tried a third party program as well. It's weird, the problem stops when I take out my logitech keyboard and mouse out of my SS USB 3.0 slots and into regular 2.0 USB slots. Weird stuff.
My System SpecsSystem Spec

22 Dec 2017   #4

Windows 10 Pro

Hi Volkyr,

You don't want to use third party software, the best is to use the support page of ASUS.
My System SpecsSystem Spec

 Windows 7 Computer Crashes/BSOD on Shut Down

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