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Windows Update Crashes system Blue Screen STOP 0x00000019
Hi,
After a few trials and errors procedures, I managed to find out that Windows Update was somehow disruption the execution of any hyperlink in MS starter word or excel.
How did I figure it out? A few days ago 12/12/17 i found out that my windows update was not working, according to the update list from 30/11/17, so I fixed and then updated.
After that I wanted to use a spreadsheet that I daily use with hyperlinks, I clicked on one of them and then my system did crash displaying the bluescreen with the technical message error 0x00000019
I reboot on safe mode, again open a ms word doc and I created a hyperlink, I executed and again the system collapsed with the same bluescreen and error.
Then I restored my OS from a backup of the beginning of the month 1/12/17, this backup has the windows update not working, the original issue. I open my spreadsheet and I executed the same hyperlink without any problem. So right now I have my system with the Windows Update not working at all.
Due to the error 0x00000019 I ran a full diagnostic of the OS, no error whatsoever was found.
Is anybody in this forum that can come up with a solution to this issue?
Thanks in advance