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Windows 7: Multiple BSOD since pc returned from repair

17 Dec 2017   #1
Rubber

Windows 7 Ultimate 32 Bit
 
 
Multiple BSOD since pc returned from repair

Hi all, i'm suffering from multiple BSOD codes since my pc returned from repair, it was useless for 3 months as something in mobo burned, in the process, technician said that a ram slot went useless so i can only use the other slot, but all looked to be fine. Then in thursday evening first i saw a black screen and windows recovered from an unexpected error message, but then BSOD's were coming and coming, even in safe mode, it reached a point that showed me a BSOD with the message: Your bios is not ACPI compliant, i have the capture on my cellphone, also it showed me errors like page fault in nonpaged area when i tried to go to startup repair. So what to do? Sorry for my bad english, im from Venezuela .
I have uploaded the zip file with all required, and i'm a follower of this forum since at least 3 years but only reading, never posting


My System SpecsSystem Spec
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17 Dec 2017   #2
Rubber

Windows 7 Ultimate 32 Bit
 
 
Help

Somebody can reply? please, i need help, any comment i will appreciate
My System SpecsSystem Spec
17 Dec 2017   #3
Bat 1

8.1 home x64
 
 

Run the DM log collector again and post without removing anything.
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17 Dec 2017   #4
Rubber

Windows 7 Ultimate 32 Bit
 
 
dm collector

here is the zip file uploaded once again.
My System SpecsSystem Spec
17 Dec 2017   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Rubber,

please use the product key from your COA sticker.
The current activation key is for an Acer/Gateway/Packard OEM FACTORY install.


MS is currently blocking updates because of this, they are treating it as a NON-Genuine install.

Roy
My System SpecsSystem Spec
17 Dec 2017   #6
Rubber

Windows 7 Ultimate 32 Bit
 
 

OMG, i live in venezuela, so i can't have access to foreign currency and buy a genuine copy of windows, it's not my blame, it's because of the country situation. Can't you help me to solve my problem anyway?
My System SpecsSystem Spec
18 Dec 2017   #7
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

Your English is excellent. Le entiendo perfectamente a Ud.

I think you need to go back to the repair shop and demand that they make things right. By their own admission, "a ram slot went useless" while THEY had your computer. And since then, there has been nothing but problems. I think the technician who worked on your computer didn't know what he was doing, and messed up your computer as a result. And now he doesn't want to be responsible for the damage he caused.

Also, it sounds like they installed their own illegal copy of Windows 7. That's why you have a "non-genuine" install.

The reason I say these things is because I've been doing this type of work for a very long time, and I know what happens at small repair shops.
My System SpecsSystem Spec
20 Dec 2017   #8
Rubber

Windows 7 Ultimate 32 Bit
 
 
Problem solved

Hi all, i have solved my problem, changing the ram stick, now all bsod are gone, thanks for NOTHING haha
My System SpecsSystem Spec
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 Multiple BSOD since pc returned from repair




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