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Windows 7: BSOD ntoskrnl.exe+703a9 & SpyShelter.sys+1703c

21 Dec 2017   #1
Cocaine21

Microsoft Windows 7 Home Premium 64-bit
 
 
BSOD ntoskrnl.exe+703a9 & SpyShelter.sys+1703c

Hello,
please help me with PC issues and bsods. PC restarting randomly, report always about these two.
logs in attachment (frst,hijackthis,fss,minitoolbox)


My System SpecsSystem Spec
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22 Dec 2017   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Jaqx,

please follow the instructions here please,

Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums

could you also run this tool,
http://go.microsoft.com/fwlink/?LinkID=52012

Has this computer recently been hit by malware??
There appear to be a few missing components dll's

Roy
My System SpecsSystem Spec
23 Dec 2017   #3
Cocaine21

Microsoft Windows 7 Home Premium 64-bit
 
 

Thank's for reply.
I don't know anything about malware hit, but it's possible due to the condition of pc. Stability and performance are very low. Errors of drivers / registry / system. There are also network problems, sometimes it works without problems, sometimes there are no packets received / sent, despite the active connection. Most often when using the network by several users.
Returning to the system problems and probabilities of malware, below the logs; DM,MGADiag,OTL,HWiNFO,HitmanPro,Roguekiller

Thank's
My System SpecsSystem Spec
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23 Dec 2017   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Jaqx,

IM NOT a security expert but i can usually spot its presence
You ran RogueKiller - It found a couple of suspisious entries

Can you shootover to BleepingComputers - Am i infected
Post the RogueKiller logs, and from Farbar, FRST, which you have on your comp.

Once your sorted over there and if BSOD's continue come back

I also saw a registry editor program what it removed may be the cause of bad performance
Please dont use them they generally cause more problems than they solve
To replace the missing dll's you will need to perform a repair install


Roy
My System SpecsSystem Spec
Reply

 BSOD ntoskrnl.exe+703a9 & SpyShelter.sys+1703c




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