BSOD x3B when playing games or at random.


  1. Warsongleaders
    Posts : 3
    Windows 7 Ultimate x64
       New #1

    BSOD x3B when playing games or at random.


    First of all, thanks for taking your time to help me in my issue. So... I have been having some randoms BSODs since a few days, it looks like it only happens when Im gaming (At random times, sometimes I am able to play without any problem, but when I close the game, boom, bsod, sometimes when the app is starting, bsod.) But sometimes it also happens when I am just browsing the internet and stuff, I have noticed that Ive been having the “AMD driver stopped responding and has recovered”. I have also noticed that sometimes, after a BSOD, my pc just gets stucked in the Gigabyte Uefi Dualbios screen witouth any options, its just a blue screen with that message, and after a few seconds, it reboots back to normal into Windows 7.

    1. I have tried the TDR fix, but Im still getting random BSODs
    2. Ive tried running Memtest, but RAM seems to be okay
    3. Ive tried reinstalling Win 7.
    4. Ive tried another Hard Disk, still random BSODs
    5. Ive cleaned my video card and everything else
    6. Tried updating the video card drivers but Ive noticed that if I have the latest drivers, the BSODs are more frequent, so Ive installed the ones that the other PC that I have has (These two computers are exactly the same, they have the same hardware and everything, but only this one seems to be having this problems)

    The only thing I was too scared to try, was updating my BIOS and Chipset drivers, since I have read that if I screw it up, I can brick my motherboard.


    Thanks for your time, I have attached everything so you guys can try to help me resolve this headache!
      My Computer
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  3. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #2

    Hi Alan,

    As your machine stands at the moment troubleshooting will be hit and miss.
    Why - we need to get it updated
    Please update your Bios if there is one available

    not sure why but Windows updates are not working
    -- AU is not configured yet --
    the only installed update is for Service pack 1

    can you run this tool, copy/paste the output

    http://go.microsoft.com/fwlink/?LinkID=52012

    Roy
      My Computer
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  4. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #3

    Welcome to our forum Warsongleaders.

    I'm not BSOD expert but I did notice that you need to complete Windows 7 updates.
    You only have 1 update. My system has 196 updates.

    Our BSOD Team will want Window 7 updates completed.

    Edit:
    Sorry Roy, went to the john and you had posted.

    Jack
      My Computer
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  6. Warsongleaders
    Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       New #4

    Here is the output.

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85309
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9409FE55-4147-479B-A5EA-A80D05142DDA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9409FE55-4147-479B-A5EA-A80D05142DDA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85309</PID><PIDType>5</PIDType><SID>S-1-5-21-3336898895-1295792719-1678829852</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>FC</Version><SMBIOSVersion major="2" minor="7"/><Date>20130205000000.000000+000</Date></BIOS><HWID>D2C13C07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Argentina Standard Time(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-000000-00-1033-7601.0000-0082018
Installation ID: 001825403033740140179565516316442194438810254050477522
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3MBMV
License Status: Initial grace period
Time remaining: 42180 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 1/9/2018 5:53:38 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAln2oVZBSuELcFVT5EDNc2e4W3KQsUoqbUNTuC3Yy

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  FPDT            ALASKA        A M I
  SSDT            AMD           POWERNOW
  MATS            ALASKA        A M I
  BGRT            ALASKA        A M I
    Alright, so I will update Windows and let you know once all that is done!
    Last edited by Brink; 09 Jan 2018 at 16:01. Reason: code box
      My Computer
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  7. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #5

    Hi Alan,,

    wont update until you enter your product key
    (its currently sat on the default key)

    Your system is activated but not registered, the key when input will correct this.

    Roy
      My Computer
    Quote Quote

  8. Warsongleaders
    Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       New #6

    torchwood said:
    Hi Alan,,

    wont update until you enter your product key
    (its currently sat on the default key)

    Your system is activated but not registered, the key when input will correct this.

    Roy

    Quick Update!     I... THINK I've fixed it, so... I got fed up from all the BSODs that I decided to clean my hardware once again, but this time, I've unplugged my PSU, GPU and RAM and replugged it once again, I've also unscrewed the CPU Fan and cleaned what was behind it (The was dust, not that much, but still) I inserted the RAM in the two other slots and well... Since then, I have yet to see a BSOD, updated my Video Card drivers to the latest version (Before this, If I did that, I would get a Bugcheck by doing this) But for now, everything seems to be working as intended, I can play videogames and everything. One thing I've noticed is that now, when I am gaming, the fans are more loud (I guess something was wrong before that did that not enough power went to them or something?)

    If someone is having this problem, hopefully will find this post helpful, I'll keep you guys up to date in these next weeks, I'm still paranoid about the BSOD and stuff.
      My Computer
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  10. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #7

    Great news, now complete this again and post the log.


    http://go.microsoft.com/fwlink/?LinkID=52012

    Jack
      My Computer
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