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Windows 7: bsod after the laptop is receiving updates

10 Jan 2018   #1

windows 7 home premium
bsod after the laptop is receiving updates

Good afternoon,
thank you very much for your time. What is happening is that the laptop is receiving updates. Then , immediately afterwards, it cannot start up. It has to go back to the point in time when it had not downloaded those updates, or system restore. It has to do that everytime I switch on my laptop. What can I do? Thank you very much again

My System SpecsSystem Spec
10 Jan 2018   #2

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Natalia,

Do you get the Reverting Updates screen??

please run this tool copy/paste the output

then follow this tutorial,
Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums

My System SpecsSystem Spec

 bsod after the laptop is receiving updates

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