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Windows 7: Blue Screen of Death (BSOD)

13 Jan 2018   #1
mrsdcjones

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Blue Screen of Death (BSOD)

Hi, I've been getting the Blue Screen of Death for the last two days when trying to open an Doc.
I ran across this forum in an effort to fix the issue. Can someone Please help.




Attached Files
File Type: zip DEBRA-PC-Fri_01_12_2018_212936_68.zip (213.1 KB, 2 views)
My System SpecsSystem Spec
.
16 Jan 2018   #2
axe0

Windows 10 Pro
 
 

Please do the following
  • Open an admin command prompt
  • Copy & paste the code below in the command prompt
  • Go to your desktop
  • Right click CollectedFiles folder and choose sent to and select compressed (zipped) folder
  • Upload the zip.

Code:
Quote:
md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&dxdiag /t %temp%\dxdiag.txt&copy %temp%\dxdiag.txt "%USERPROFILE%\Desktop\CollectedFiles\dxdiag.txt"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"
My System SpecsSystem Spec
17 Jan 2018   #3
mrsdcjones

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here's the Zip file you requested and thanks for the quick response.


Attached Files
File Type: zip CollectedFiles.zip (150 Bytes, 1 views)
My System SpecsSystem Spec
.

Reply

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