I am trying to help a neighbor. They are running Win7 and have begun to get BSODs. Seems to mostly happen when attempting to scroll down a within a browser window.
I do not know how to help and suggested that we post the info / dumps here to see if anyone can take a look and advise what is going on.
Thank you for assistance in looking at this.
Hi johncros,
Disable either the Intel graphics device or AMD graphics device in device manager, this is presumably a switching issue.
Thank you. It is for a neighbor. We will try that and post back.
The problem seems to be fixed now. no more BSODs.
Even though it is a 64-bit version of WIN7, it seemed to be unstable when running the latest 64-bit version of IE. I created a shortcut that points to the 23-bit version of IE in the program files (x86) folder and that seems to have helped too.
Thank you for the assistance.
Last edited by johncros; 31 Jan 2018 at 15:31. Reason: update actoins taken
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