Bsod - msahci.sys- kmode exception not handled

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  1. axe0
    Posts : 7,050
    Windows 10 Pro
       New #11

    Could you post the log of the program that removed the malware.
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  3. dimitris21
    Posts : 43
    Windows 7 Ultimate x64 - SP1
    Thread Starter
       New #12

    I used several including malwarebytes antimalware, KVRT,TDSS,superantispyware and amiti antivirus
    atm i still have superantispyware,amiti and KVRT so ill see if their logs are still there
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  4. dimitris21
    Posts : 43
    Windows 7 Ultimate x64 - SP1
    Thread Starter
       New #13

    i have all the logs from superantispyware which are in *.sdb form, one report from KVRT in *.klr.enc1 form. The reports from malwarebytes and TDSS are not there because after i finished with the removal process i removed both software as well using REVO uninstaller.
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  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #14

    SAS logs are very likely cookies.

    Could you make screenshot(s) of the items KVRT found and post them.
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  7. dimitris21
    Posts : 43
    Windows 7 Ultimate x64 - SP1
    Thread Starter
       New #15

    Well i am attaching the file of KVRT, because i have tried to read the file but to no success, maybe you know of a way to read that file, or maybe KVRT has another tool for reading those trace files it reports through their software? Though the file is from 2/2/18, and im not sure if it is before or after the removal, but in any case it is the only report from it that remains inside its folder. The resta are after 2/2/18 so surely they are after the reinstallation of W7
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  8. axe0
    Posts : 7,050
    Windows 10 Pro
       New #16

    I looked up how to post the KVRT logs and as it uses a different extension the easiest way to read the logs is by moving the log file into the folder of the tool. Though, I have just done so but can only see when scans were started and finished and nothing more. No other details are shown, any found stuff and what actions were taken are not visible.

    If you could make screenshots of the quarantine, or the log itself (more than the start and end time) and post it, that would be appreciated.
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  10. dimitris21
    Posts : 43
    Windows 7 Ultimate x64 - SP1
    Thread Starter
       New #17

    Well one thing i hadnt really checked was the PSU since it was less than 1 month old. Turns out the reading on the +12v rail showed LL using a PSU tester on friday, so i RMA'd EVGA, and surprisingly they immediately dispatched a new one before even sending the faulty one to them so +1 to EVGA :P. Will let you know as soon as i got the new one installed
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  11. axe0
    Posts : 7,050
    Windows 10 Pro
       New #18

    Keep me posted.

    Also, please provide the screenshot(s) requested about KVRT just to see how severe the infections were.
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