BSOD "type" crash, But NOT "blue" screen, rather red or green or ...


  1. Rogueblue
    Posts : 2
    Windows 7 Pro 64bit
       New #1

    BSOD "type" crash, But NOT "blue" screen, rather red or green or ...


    Good day

    I've had this problem for over a year now. I don't get the infamous BSOD Bluescreen of dead, but what I get is mostly either a Green screen, or a Red screen, occasionally just a white screen, and rarely a blue screen ... and then system just completely freezes, and I am forced to hit the hard reset button and reboot. This only seems to happen on the external monitor, the laptops actual monitor mostly retains it's last display, but the system is frozen,
    I haven't been able to find anything specific that sets this off. It happens randomly, whether via browsing web on any browser, or just navigating within Windows itself. A simple click or right-click can set it off. It seems completely random. Sometimes would happen frequently, like twice in one hour, at other times it might not happen for a day or 2 or 3, then suddenly bang!

    I've read many threads and tried many things over last year, updating/upgrading latest drivers, downgrading to old drivers, trying different antivirus software, changing hardware display cables, tweaking and switching off certain elements of the Nvidia graphics card settings. All drivers and software up to date.
    I am so frustrated with this, just want to drop this laptop on the rubbish dump lol.

    Hoping someone might recognize this and have the magic bullet explanation and solution to solve and put this beast of an issue to rest once and for all.
    Thanks in advance for any help.

    My pc/laptop specs:

    System Model Dell System XPS L502X
    Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, 2001 Mhz, 4 Core(s), 8 Logical Processor(s)
    Graphics: NVIDIA GeForce GT 540M
    Ram: 8GIG
    OS: Windows 7 Pro 64Bit SP1 (all updates applied)

    System info zip file Attachment 402664

    Images

    Attachment 402666

    Attachment 402667

    Attachment 402668

    And sometimes red screen too
    Last edited by Rogueblue; 05 Feb 2018 at 03:12.
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  3. Rogueblue
    Posts : 2
    Windows 7 Pro 64bit
    Thread Starter
       New #2

    Ps ....

    It ONLY happens when an external monitor is attached. And it's only the external monitor that changes colour (either green, or red, or white, sometimes blue or even just black), but whole system freezes, and need to reboot.
    On occasion before, but not recently at all, I did get a Nvidia error code:3 " ... Nvidia OpenGL driver detected a problem with display driver and is unable to continue. This application must close."
    But again, that was long ago, got it a few times randomly, but not recently while these issues have been occusring. Just mentioning, as I don't know if it has anything to do with it all.
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  4. dimitris21
    Posts : 43
    Windows 7 Ultimate x64 - SP1
       New #3

    Not an expert here but just a thought since i had been using dual monitor setups(with a laptop being the source) for quite some time .
    Since it is a laptop you cannot really check whether this is a graphics card issue(since you cannot remove the card and test it somewhere else), but have you checked with different monitors? Because you dont mention whether you used different monitors, or always the same external monitor?
    And if you can, try to use the external monitor you use at a firend's pc to set up a dual monitor system there just to rule that out.

    Also, make sure the cable that goes to the back of the laptop does not move at all while you use them - sometimes it's just as simple as that- hopefully :)
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  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #4

    Please remove any and all pirated programs before support is provided!
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