Series of BSODs now can't boot even in safe mode

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  1. Posts : 13
    Windows 7 Home Premium 64 bit
       #1

    Series of BSODs now can't boot even in safe mode


    I was getting recurring BSOD errors and now my computer won't boot at all, not even in safe mode.

    I've tried heaps of stuff to fix it using bootrec, chkdsk and sfc (which doesn't work because it says there is a system repair pending). System repair does nothing. For some reason there is no restore points even though I should have some.

    Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 02.01.2018
    Ran by SYSTEM on MININT-P7VAE9T (14-02-2018 13:23:21)
    Running from G:\
    Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
    Internet Explorer Version 11
    Boot Mode: Recovery
    ATTENTION: Could not load system hive.
    ERROR: The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format.

    Here is the Farbar report if any of you use that

    Tutorial for Farbar Recovery Scan Tool: FRST Tutorial - How to use Farbar Recovery Scan Tool - Malware Removal Guides and Tutorials

    ==================== Registry (Whitelisted) ===========================

    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

    HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [446392 2012-04-03] ()
    HKLM\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvLaunch.exe [246120 2018-01-04] ()
    HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [18381792 2017-11-14] (Realtek Semiconductor)
    HKLM-x32\...\Run: [Dropbox] => C:\Program Files (x86)\Dropbox\Client\Dropbox.exe [3567936 2018-02-08] ()
    HKLM-x32\...\Run: [] => [X]
    HKLM-x32\...\Run: [Adobe Acrobat Speed Launcher] => C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe [36760 2011-09-05] (Adobe Systems Incorporated)
    HKLM-x32\...\Run: [IObit Malware Fighter] => C:\Program Files (x86)\IObit\IObit Malware Fighter\IMF.exe [5783328 2017-09-18] (IObit)
    HKLM\...\Winlogon: [Shell] explorer.exe [3229696 2016-08-29] ()
    HKLM-x32\...\Winlogon: [Shell] explorer.exe [2972672 2016-08-29] ()
    HKLM\...\InprocServer32: [Default-wbemess] <==== ATTENTION
    HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox] <==== ATTENTION
    HKLM\...26dfa299cadb\InprocServer32: [Authentication UI Logon UI] <==== ATTENTION
    HKU\Default\...\Run: [Sidebar] => C:\Program Files\Windows Sidebar\Sidebar.exe [1475584 2010-11-20] ()
    HKU\Default User\...\Run: [Sidebar] => C:\Program Files\Windows Sidebar\Sidebar.exe [1475584 2010-11-20] ()

    ==================== NetSvcs (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


    ==================== One Month Created files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2018-02-14 13:22 - 2018-02-14 13:23 - 000000000 ____D C:\FRST
    2018-02-13 21:16 - 2018-02-13 21:16 - 000024576 _____ C:\bcdbackup
    2018-02-10 21:35 - 2018-02-10 21:35 - 000003624 ____N C:\bootsqm.dat
    2018-01-28 21:55 - 2018-01-28 21:55 - 000000000 ____H C:\asc_rdflag

    ==================== One Month Modified files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2018-02-11 22:31 - 2016-10-01 22:19 - 000000000 ____D C:\Users\Philip Gough\Documents\Outlook Files
    2018-02-11 22:31 - 2016-09-30 17:07 - 000000920 _____ C:\Windows\Tasks\DropboxUpdateTaskMachineUA.job
    2018-02-11 22:30 - 2016-10-01 01:16 - 000000000 ____D C:\Users\Philip Gough\AppData\Roaming\qBittorrent
    2018-02-11 22:22 - 2016-10-11 22:27 - 000000000 ____D C:\Program Files (x86)\Opera
    2018-02-11 22:18 - 2016-09-30 17:07 - 000000916 _____ C:\Windows\Tasks\DropboxUpdateTaskMachineCore.job
    2018-02-11 22:17 - 2009-07-13 21:08 - 000000006 ____H C:\Windows\Tasks\SA.DAT
    2018-02-11 22:16 - 2017-06-03 03:37 - 000000000 ____D C:\Program Files\TAP-Windows
    2018-02-11 22:16 - 2016-11-16 06:14 - 000000000 ____D C:\Program Files (x86)\Mozilla Firefox
    2018-02-11 22:16 - 2016-10-03 18:07 - 000000000 ____D C:\Users\Philip Gough\AppData\Local\HP
    2018-02-11 22:16 - 2016-10-02 18:14 - 000000000 ____D C:\Program Files\Gramblr
    2018-02-11 22:16 - 2016-10-01 07:04 - 000000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
    2018-02-11 22:16 - 2016-09-30 17:25 - 000000000 ____D C:\Users\Philip Gough\AppData\Roaming\MyPhoneExplorer
    2018-02-11 22:16 - 2016-09-30 17:07 - 000000000 ____D C:\Program Files (x86)\Dropbox
    2018-02-11 22:16 - 2016-09-30 02:49 - 000000000 ____D C:\Users\Philip Gough\AppData\Roaming\ProductData
    2018-02-11 22:16 - 2016-09-30 02:44 - 000000000 ____D C:\Users\Philip Gough\AppData\Roaming\vlc
    2018-02-11 22:16 - 2016-09-30 02:12 - 000000000 ____D C:\Users\Philip Gough\AppData\Roaming\IObit
    2018-02-11 22:16 - 2016-09-30 02:12 - 000000000 ____D C:\Users\Philip Gough\AppData\LocalLow\IObit
    2018-02-08 05:00 - 2016-11-21 00:57 - 000000000 ____D C:\Users\Philip Gough\AppData\LocalLow\Mozilla
    2018-02-07 02:35 - 2016-10-30 13:31 - 000000000 ____D C:\Users\Philip Gough\AppData\Local\CrashDumps
    2018-02-06 07:29 - 2016-09-30 02:14 - 000002190 _____ C:\Users\Public\Desktop\Google Chrome.lnk
    2018-02-04 21:58 - 2017-11-22 05:31 - 000002269 _____ C:\Users\Public\Desktop\Advanced SystemCare 11.lnk
    2018-01-28 21:55 - 2016-12-06 22:27 - 088207360 _____ C:\Windows\System32\config\SOFTWARE.iodefrag.bak
    2018-01-28 21:55 - 2016-12-06 22:27 - 000266240 _____ C:\Windows\System32\config\DEFAULT.iodefrag.bak
    2018-01-28 21:55 - 2016-12-06 22:27 - 000024576 _____ C:\Windows\System32\config\SECURITY.iodefrag.bak
    2018-01-28 21:55 - 2016-12-06 22:27 - 000024576 _____ C:\Windows\System32\config\SAM.iodefrag.bak
    2018-01-24 01:26 - 2017-12-17 22:40 - 000000000 ____D C:\Users\Philip Gough\AppData\Roaming\DVDVideoSoft
    2018-01-18 21:09 - 2016-09-30 02:49 - 000000333 _____ C:\users\Philip
    2018-01-18 21:09 - 2016-09-30 02:12 - 000002274 _____ C:\Users\Public\Desktop\Driver Booster 4.lnk

    ==================== Known DLLs (Whitelisted) =========================


    ==================== Bamital & volsnap ======================

    (There is no automatic fix for files that do not pass verification.)

    C:\Windows\System32\winlogon.exe => MD5 is legit
    C:\Windows\System32\wininit.exe => MD5 is legit
    C:\Windows\SysWOW64\wininit.exe => MD5 is legit
    C:\Windows\explorer.exe => MD5 is legit
    C:\Windows\SysWOW64\explorer.exe
    [2016-10-11 19:36] - [2016-08-29 06:55] - 002972672 _____ (Microsoft Corporation) 4B9F2F4AF9A3B4B68A07F7ABAC74DEC0

    C:\Windows\System32\svchost.exe IS MISSING <==== ATTENTION
    C:\Windows\SysWOW64\svchost.exe IS MISSING <==== ATTENTION
    C:\Windows\System32\services.exe IS MISSING <==== ATTENTION
    C:\Windows\System32\User32.dll
    [2016-12-14 01:39] - [2016-11-10 08:32] - 001009152 _____ () D41D8CD98F00B204E9800998ECF8427E

    C:\Windows\System32\User32.dll => D41D8CD98F00B204E9800998ECF8427E (0-byte MD5) <==== ATTENTION
    C:\Windows\SysWOW64\User32.dll
    [2016-12-14 01:39] - [2016-11-10 08:19] - 000833024 _____ () D41D8CD98F00B204E9800998ECF8427E

    C:\Windows\SysWOW64\User32.dll => D41D8CD98F00B204E9800998ECF8427E (0-byte MD5) <==== ATTENTION
    C:\Windows\System32\userinit.exe
    [2010-11-20 19:24] - [2010-11-20 19:24] - 000030720 _____ (Microsoft Corporation) D41D8CD98F00B204E9800998ECF8427E

    C:\Windows\SysWOW64\userinit.exe
    [] - [] - 000000000 _____ () D41D8CD98F00B204E9800998ECF8427E

    C:\Windows\SysWOW64\userinit.exe => D41D8CD98F00B204E9800998ECF8427E (0-byte MD5) <==== ATTENTION
    C:\Windows\System32\rpcss.dll IS MISSING <==== ATTENTION
    C:\Windows\System32\dnsapi.dll IS MISSING <==== ATTENTION
    C:\Windows\SysWOW64\dnsapi.dll IS MISSING <==== ATTENTION
    C:\Windows\System32\Drivers\volsnap.sys IS MISSING <==== ATTENTION
    C:\Windows\System32\codeintegrity\Bootcat.cache IS MISSING <==== ATTENTION
    C:\Windows\System32\winsrv.dll IS MISSING <==== ATTENTION

    ==================== Association (Whitelisted) =============


    ==================== Restore Points =========================


    ==================== Memory info ===========================

    Percentage of memory in use: 7%
    Total physical RAM: 8152.92 MB
    Available physical RAM: 7538.92 MB
    Total Virtual: 8151.12 MB
    Available Virtual: 7525.34 MB

    ==================== Drives ================================

    Drive e: (Windows_7_Home_P_64_Bit) (CDROM) (Total:2.96 GB) (Free:0 GB) UDF
    Drive f: (Windows_7_Home_P_64_Bit) (Removable) (Total:14.93 GB) (Free:11.87 GB) NTFS
    Drive g: () (Removable) (Total:14.54 GB) (Free:14.53 GB) FAT32
    Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
    Drive y: (Files) (Fixed) (Total:2048 GB) (Free:0 GB) NTFS ==>[system with boot components (obtained from drive)]

    ==================== MBR & Partition Table ==================

    ========================================================
    Disk: 0 (MBR Code: Windows 7 or 8) (Size: 2794.5 GB) (Disk ID: E16B9613)
    Partition 1: (Active) - (Size=2048 GB) - (Type=07 NTFS)

    ========================================================
    Disk: 2 (Size: 14.9 GB) (Disk ID: 0BB85321)
    Partition 1: (Active) - (Size=14.9 GB) - (Type=07 NTFS)

    ========================================================
    Disk: 3 (Size: 14.6 GB) (Disk ID: 0186C971)
    Partition 1: (Active) - (Size=14.6 GB) - (Type=0C)

    ==================== End of FRST.txt ============================
      My Computer


  2. Posts : 1,784
    Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
       #2

    Go to another computer and create a Linux install DVD (or a Linux install flash drive). You can go to the following web site and choose one of the links:
    https://linuxmint.com/download.php

    Now go to the problematic computer, put the DVD into the drive (or plug in the flash drive), and see if you can boot into Linux. Nothing will be installed on your computer when you do this; you will be running Linux entirely from the boot disk / flash drive.

    If you can work normally in Linux, then there is no hardware issue with your computer. If your computer has any hardware issues, they will show up in Linux as well as in Windows.

    If there are no hardware issues, then you will either need to do a reinstall of Windows or perhaps get a new hard drive. One (or both) of those is the problem.

    To see if the hard drive is the problem, try installing Windows to it. If this solves the problems, then it wasn't the hard drive. But before you install Windows, I suggest that you disconnect all drives (including all flash drives) except for the one you want to install Windows to. Then after you have installed Windows, you can reconnect all drives.
      My Computer


  3. Posts : 7,097
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #3

    Hi phil,

    there is something seriously wrong with the current state of your computer set up,
    im not just talking about W7 - WHAT is your current set-up
    (dont believe its a hardware problem)

    note
    Allthough many decry the use of Iobit programs it certainly would NOT cause the problems being reported in the Farbar, (FRST) reports

    There are too many missing core files, which it does not change/remove
    It also reports that it (Farbar) was run on the "G" recovery drive also unusuall
    WHAT HAVE YOU BEEN DOING TO YOUR HIVES
    You've actually caused even more problems
    as well as 3 Active partitions - way wrong
    you also have a problem with your VPN's
    and have boot files on your X & Y drives

    Even following mrjimphelps advice, very good actually, I do not believe it will resolve your problemS

    Back soon checking something

    Please Update your system specs make/Model etc
    I also NEED to know if your dual booting in any way

    When SIW2 provided the repair install link how did you do it - Repair of clean install


    Roy

      My Computer


  4. Posts : 1,784
    Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
       #4

    If he has that much missing/wrong with his Windows setup, sounds like he needs to wipe everything clean, then do a clean install of Windows.
      My Computer


  5. Posts : 7,097
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #5

    @mrjimphelps
    Very True

    but we also need to know if its a Dual boot set-up causing the problem


    Roy
      My Computer


  6. Posts : 13
    Windows 7 Home Premium 64 bit
    Thread Starter
       #6

    I've actually managed to seemingly resolve this. I disconnected my SATA drive and then repaired the SSD using bootsect. I also replaced the components, sam, security, software, system and default files using backups.

    I then plugged in the SATA drive and everything seems to be working fine.

    I am not using a dual boot system. I haven't done anything to the hives.

    What problems do I have?

    I have 2x4GB DDR3 RAM cards, 3rd generation i5, 2b graphics, 240GB SSD, 3TB SATA but the motherboard only detects 2TB, it's an ASRock Motherboard (not sure what model).

    should I run another scan?
      My Computer


  7. Posts : 7,097
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #7

    Hi Phil,

    based on your reply there were 3 distinct problems
    BIOS - BOOT - HIVES ( =components, sam -security - software -system - default)
    Which you fixed

    Looks like it was tying itself up in knots.

    No need to post any further logs unless you start getting more BSOD's

    not sure why its only identiying 2TB's, possibly a really old Motherboard thats only 2TB capable

    If you want to dig into your system specs try
    Hwinfo or Belarc

    Roy
      My Computer


  8. Posts : 13
    Windows 7 Home Premium 64 bit
    Thread Starter
       #8

    I just had anothe BSOD (7A) relating to ntfs.sys and now it won't bood again. The BIOS and WRE are not detecting my SSD again. What could be causing that? The way I resolved this last time was by unplugging the SATA drive then booting in the WRE which was now allowing me to access the SSD. Then I ran a Bootsect command and got it working. I am having problems with memory shortaged btw.
      My Computer


  9. Posts : 1,784
    Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
       #9

    Here is a post which deals with the issue you are seeing:

    Regular BSOD , ntfs.sys common

    In this user's case, there was a bad memory stick. However, some other users have reported the following:
    Related to ctac32k.sys Creative AC3 SW Decoder Device Driver (WDM) from Creative Technology.
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    Drive not being detected is commonly due to a bad drive, bad cable or with bad luck a bad port.
      My Computer


 
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