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Windows 7: Unwanted POP-UP and Windows-7 recovery(s) for no known reason?

23 Mar 2018   #21
Mike Lynch

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
I believe I did it correctly this time.

Mike




Attached Files
File Type: zip CollectedFiles.zip (1.53 MB, 1 views)
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25 Mar 2018   #22
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Mike Lynch View Post
Which of the two is the most serious?
Malware IMO, it can cause both those messages you posted as well as crashes. Have you run a malware scan?
My System SpecsSystem Spec
26 Mar 2018   #23
Mike Lynch

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
This is what I have done since this first started:

I have run RKILL>
I have MSE running all the time.
I have run MRT /F:Y at least twice.
I have run Malwarebytes.

None of the above have reported any thing found.

Best regards,

Mike
My System SpecsSystem Spec
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26 Mar 2018   #24
axe0

Windows 10 Pro
 
 

You're aware RKill should only be used if there's malware present that interrupts security programs, and only stops any services and processes and does nothing else?

Check HP for BIOS updates.
My System SpecsSystem Spec
27 Mar 2018   #25
Mike Lynch

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Yes, there is a BIOS Update at HP.
I follow the procedure to install it.
It does the procedure but does not update the BIOS.
I have left a Post on the HP Forum about this three or four days ago.
There have not been any responses yet.
My System SpecsSystem Spec
28 Mar 2018   #26
axe0

Windows 10 Pro
 
 

Did you contact HP support about it?
My System SpecsSystem Spec
28 Mar 2018   #27
Mike Lynch

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I have posted on the HP Forum.
No response yet as to why the FLASH Procedure does not work.
It runs and appears to work however, the new BIOS is NEVER loaded / installed.
I am at a loss until there is some additional feedback on how to make it work.
My System SpecsSystem Spec
28 Mar 2018   #28
axe0

Windows 10 Pro
 
 

Yes, but make a ticket in their support system as well.
My System SpecsSystem Spec
06 May 2018   #29
Mike Lynch

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

My PC now has the most current BIOS installed.

I will go back and collect the information you requested.

My wife is out of Rehab and doing well using a Walker, next week she will try a Cane.

Thanks for everyone's patience.
My System SpecsSystem Spec
06 May 2018   #30
Mike Lynch

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Additional information.

These are the latest form a BSD which occurred about ten minutes ago.


Attached Images
Unwanted POP-UP and Windows-7 recovery(s) for no known reason?-capture-1.png Unwanted POP-UP and Windows-7 recovery(s) for no known reason?-capture-2.png Unwanted POP-UP and Windows-7 recovery(s) for no known reason?-capture-3.png Unwanted POP-UP and Windows-7 recovery(s) for no known reason?-capture-4.png 
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 Unwanted POP-UP and Windows-7 recovery(s) for no known reason?




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