BSOD atikmdag.sys after 10mins


  1. S7N
    Posts : 5
    Win7 x64
       New #1

    BSOD atikmdag.sys after 10mins


    Hi There,

    I have been troubleshooting this issue for a week now. Not having much luck.

    ISSUE:
    Started to get these BSOD after a game update for World of Tanks in late March (I might of updated my video drivers after this, I don't remember). Most of the BSOD were error 3B System_service_exception. This happens after 10 mins running the game. I sometimes get some w/o the game being launched now.

    Things I have done:
    Ran memtest, found 1 bad stick. (Ran it for each stick and each ram slot 19 passes)
    Reinstalled World of Tanks game 20GB
    Installed latest AMD drivers (using auto detect my driver)
    Installed legacy AMD driver w/ vid card model
    Installed Manufacture Video driver (Sapphire)
    (Used AMD uninstall/cleanup utility between each vid driver)
    Test PSU OK with physical tester
    Updated mobo BIOS to latest F7
    Ran CPU stress test (prime95)
    Ran GPU stress test (Fur mark)

    Temps:
    I use 2 monitoring tools to keep an eye on my CPU and GPU temp / load.
    CPU: Idle 23C / Gaming 33C / Stress 47C
    Vid card: Idle 38C / Gaming 55C / Stress 73C



    System specs:
    Vid card: Sapphire Radeon HD 6850 1GB
    CPU: AMD Phenom II X6 1055T Thuban 6-Core
    Mobo: Gigabyte GA-880GA-UD3H
    Ram: Corsair DDR3 6GB (Now after one stick removed)
    SSD: Samsung Evo 840 120GB
    Case: Antec Three Hundred Two (Fans Filtered)
    Fans: 4x 120mm, 2x 140mm

    DM Log Collector will be attached

    Any help/ advice would be very much appreciated. It has been a long week.
    Thanks in advanced.
      My Computer
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  3. Snick
    Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       New #2

    Hi S7N,
    Try this tool, will help you determine what is causing the problem!
    Used it to analyze my laptop BSOD
    BlueScreenView v1.55
      My Computer
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  4. S7N
    Posts : 5
    Win7 x64
    Thread Starter
       New #3

    Thanks Snick,

    I have attached a few examples:
      My Computer
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  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #4

    Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
    You could check if there are
    1. 18 .txt,
    2. 1 .nfo,
    3. 1 or more .dmp,

    files present, if this is the case then all logs are present :)
    If there are a few missing, no problem as we can get them manually if required :)
      My Computer
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  7. S7N
    Posts : 5
    Win7 x64
    Thread Starter
       New #5

    I ran DM log collector again in safe mode. See attached.

    I pretty much have given up. I backed up my files, I was just about to re-install windows. I haven't been gaming for two weeks, I really need the stress relieved.
    Last edited by S7N; 14 Apr 2018 at 09:54.
      My Computer
    Quote Quote

  8. axe0
    Posts : 7,050
    Windows 10 Pro
       New #6

    My advice: reinstall using a genuine key.

    The current key is a Lenovo key that was blocked and destroyed before Windows 7 was launched, no machine in the world has a genuine copy.
      My Computer
    Quote Quote

 

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