Getting Status Code 0xc000000f:Can't Reboot


  1. Posts : 1
    Dell Desktop XPS 8500/64 bit/Windows 7 Home
       #1

    Getting Status Code 0xc000000f:Can't Reboot


    Hello,
    I'm getting a status code 0xc000000f on Dell Desktop. No matter what I do can't reboot, restore or repair with disc or usb.
    I've changed how computer boots in bio and even unplugged and disconnected battery.
    Could this be a hard drive issue?
    Thanks
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi homeathearth,

    Welcome to 7forums :)

    The error code means a specific file is not found, but that may not be due to a file being corrupted or just gone, more commonly it's a result of hard drive issues or RAM issues.
    Please run the tests below in the order they are posted and report back.
    To run HDTune, download an ISO from Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums, mount the files onto a USB and boot from the USB.

    If you have questions or run into issues, please let me know.




    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

       Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.





    Diagnostics Test

     HDD TEST


       Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
       Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
      My Computer


 

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