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Windows 7: BSOD - crash from a new hard drive??

30 Apr 2018   #1
bbshopplf

Windows 7 Professional 64-bit
 
 
BSOD - crash from a new hard drive??

Months ago I started having occasional (once/wk?) BSODs citing hal and ntkrnal, but I updated my BIOS and they went away.

Just replaced the hard drive in my machine. After 3-4 days, the BSODs are happening frequently (once/day), seemingly the same error.

Any help is appreciated. DM Log attached.


My System SpecsSystem Spec
.
30 Apr 2018   #2
axe0

Windows 10 Pro
 
 

Hi bbshopplf,

Welcome to 7forums.

Are there by any chance more than 2 dumps located in C:\Windows\Minidump?
My System SpecsSystem Spec
30 Apr 2018   #3
bbshopplf

Windows 7 Professional 64-bit
 
 

No; there have been two crashes only, at least since I updated the BIOS (that was months ago).
My System SpecsSystem Spec
.

01 May 2018   #4
bbshopplf

Windows 7 Professional 64-bit
 
 

New file attached, with last night's crash.

I'd be grateful for whatever help I can get here.

If there are other posts I should reference, I found some in these forums that seemed related, but I'm just not knowledgeable enough to know for sure which rabbit hole to go down.

Someone saying "this post is definitely, directly related to your issue" would be wonderful.
My System SpecsSystem Spec
02 May 2018   #5
bbshopplf

Windows 7 Professional 64-bit
 
 

No crash last night, and I've not shutoff any "middle of the night" processes.

At the same time, during the day I've been avoiding any "processor taxing" tasks the past few days, fearing a crash.

New information I've just thought of - twice a few days ago I attempted to run some video conversions (which is way processor taxing), and both times my system "hung". There was no BSOD, everything just froze and I had to restart (I couldn't Ctrl+Alt+Del or anything like that).

That night was when the first BSOD happened.

Can anyone help me?

My mind has opened to "use this to justify a processor/motherboard upgrade with my wife", however there's always a cost involved there, haha.

Thanks to anyone with ideas.
My System SpecsSystem Spec
02 May 2018   #6
axe0

Windows 10 Pro
 
 

I've looked at the dumps, they all say the same which, if the crashes would be frequent like a few times a day, would indicate a CPU related issue. If it is possible without spending (too much) money, I would recommend testing the CPU in a different system to see how it goes so you'll know for sure if you can use it to justify an upgrade.

All in all, I would need a few more dumps to be conclusive, but if you're willing to take the chance that any other 0x124 BSOD is the same (which it presumably will be) go with what your mind tells you :)
My System SpecsSystem Spec
02 May 2018   #7
bbshopplf

Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by axe0 View Post
I've looked at the dumps, they all say the same which, if the crashes would be frequent like a few times a day, would indicate a CPU related issue. If it is possible without spending (too much) money, I would recommend testing the CPU in a different system to see how it goes so you'll know for sure if you can use it to justify an upgrade.

All in all, I would need a few more dumps to be conclusive, but if you're willing to take the chance that any other 0x124 BSOD is the same (which it presumably will be) go with what your mind tells you :)
I appreciate all that very much.

This is my first "micro case", so it gets my attention when I read that a possible cause of these BSODs could be overheating (I do not overclock, fyi, but for how long is that cooling system supposed to last? It sure is cramped in that case.)

Is there a way to test for overheating? A logfile somewhere?
My System SpecsSystem Spec
13 May 2018   #8
axe0

Windows 10 Pro
 
 

Your cooling system life expectation is 40.000 hours, when used 24/7 you would need to replace the cooling system after 4.5 years. Assuming the normal usage, a few hours a day, it can be at least twice or three times longer if there are no problems.

The best way to test for temperature issues is through a stress test like prime95, the temps need to be below 70c else the CPU will get problems.
My System SpecsSystem Spec
20 May 2018   #9
bbshopplf

Windows 7 Professional 64-bit
 
 

Thanks very much for the info re: cooling system.

I just found a program to check my temps. Screenshot attached (it doesn't look very good - nothing running on the PC when this was taken).

Also I've had two more crashes, the past two nights.

New dumpfiles attached. Would you mind looking one more time?

I'd like to know whether I need a new processor or new cooling system.

I purchased the chip and cooling system in June of 2015, and I do run the PC 24/7. It's not doing more than idling though, about 14 hours a day, I would guess.

Thoughts?
My System SpecsSystem Spec
21 May 2018   #10
axe0

Windows 10 Pro
 
 

Could you run Download Speccy | Find your computer specs, free! instead please and post a screenshot of the temperatures.
My System SpecsSystem Spec
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 BSOD - crash from a new hard drive??




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